This accident has been constant in my life. I was born the following year in the same town where it happened. I've read information during the years, specially the first 15-20 years after it, in the press where there was a special every aniversary with new info or during the internet era when info like this book has become available and filled almost all the voids that I had in the story.
For the first half part I found the book interesting, maybe excesive on personal details. It's nothing new but if anything, a good read for someone who has never read another book on the accident. Is well documentend (although there's some inconsistencies when talking about the islands, which in my opinion would’ve been easily corrected with a quick internet search given the date of the book) but I don't write books and neither was something to stop reading, just wrong dates, names and mispellings of spanish words and names. I found it very novel like and entertaining as it starts to build up some tension up to the moment of the accident. I found the chapter on the responses to people to extreme situations very interesting although he repeats the same paragraphs here and made me doubt if my kindle was malfunctioning at times, but why the 1 star then?
Well, as any other book, documentary or writing about the accident it's always written from the same perspective, the american one. Of course, is understandable given the author is american and all the survivors were too, that's the most interesting and easiest accessible info the writer has but again and again, like most of the pieces on the accident it portraits my city, my island like some place in the middle of nowhere where inhabitants were little more than peasants. I could excuse that on the older articles or books one read early on, contacting people involved must’ve been imposible during the following years but with the internet widely available as it is now, I can’t understand it.
It was a Sunday where (I suposse it is in most places, hospitals only have ER and minimun services going on. scheduled surgeries happen during the week unless they are urgent so medical staff is not the same as in a Monday morning). Sorry miss America, we didn’t have a limo driver to drive you to the hospital and had to use a non english speaking VOLUNTARY civil cab driver that certainly, the same as you, had to be in some sort of shock after going into the runway and saw the planes. Sorry good friends of America that you had to drink water in cups after,oh my god, finally someone speaking in english (in Spain in the 70's!) brough some water to us that god forbid, could be contaminated, that your fellow american had to share a razorblade because certainly those savages couldn't possibly have access to those modern commodities in this remote place… I'm so, so sorry that a country (yep, we are part of Spain author, not managed by, we are nationals the same as someone in Madrid with access to the same things) where embalming is not customary but to move bodies to another place, we didn't have embalming fluids all of a sudden for 600 people and it had to be delivered overnight (again, wrong data from the author who says it took 48 hours, you can find public documents from the government that prove this). Sorry that when you left we hadn’t removed the burnt remains of two big 747's and paved again the runway so you could bring your big fancy army airplanes and had to leave in a smaller military one because it took us 7 days to do that , not 3 …
Am I being cruel? Of course, these people were in shock and after 40 some over years, the story could be heavily distorted, times change or may be simply the author adorning it but let me tell you one thing. There were more victims there besides the ones on the planes. The young guys removing the bodies were 18 year olds doing mandatory militar service without any prior training on anything but how to mount a riffle in the best case scenario. Civil workers at the airport that went to help (not talking about firefighters or emergency services with training to deal with injuries or bodies but the rest of the people that were there that afternoon) and then, the people embalming bodies for days (which is not something customary here as burials are done quick and embalming is not required to that extreme )without sleep so they could be moved back to their countries and didn't have to be buried here. These were medicine students that did all this work voluntary.
Sorry dear american lady that you had to wait in the floor of the emergency room while the doctors operated and did a triage on other, obviously, more urgent cases while putting aside local emergencies and moved whole schedules for you, which is understandable, just to recieve words like "and we had to send american doctors so they got proper care because there was barely more than an old shaman in this thrird world hospital". Sorry you had to throw your skirt and think there was certainly no place to replace it in this dump in the middle of nowhere and the floors were cold because they were tiled without heating. Sorry we put you in a 5 stars hotel and could not retrieve any personal items while the workers removed the bodies at the airport for days, breathed the fumes without any protection and were dismissed without a sad thank you and after, had to deal with their PTSD on their own, leading many of them to suicide or life long metal health problems. Yet they are always portrayed the same. Without these people you even insult at times, you would've still been coming here to a mass grave in some forgotten old cemetery to honor your dead.
And what about KML? Where there no victims there? Not a single story but that of the girl's that went away and and how bad and evil the captain was? (Certainly today we would be blaming the company putting pressure on him and questioning their policies. Would you be talking like that if the situation was reverse and the one taking off was the Pan Am? Or would you be looking for clues about why someone with such experience and background could've ended doing something that seemed impossible, and maybe, treat him like a human being like the others)
If you write a book, I understand you use the most accessible information first but after internet and communications being what they are today, certainly it wouldn’t have been that difficult to find others with their own point of view. I know for sure a few emails would've located staff that was at the airport that day and are still alive and willing to tell their side of the story. The controller was alive not long ago (not sure if he still is but seems very possible he was in 2018 when the book was published) and if you could not locate him or he didn't want to participate, there's literally tons of info and interviews easily translated just entering his name (the author cites other articles constantly so I assume he built the book this way). The spaniard that was in the PanAm cockpit was alive too, well into the 2010’s giving interviews, the boss of one of the companies at the airport, Spantax, that was a direct witness and a link to most of the communication between both companies and the airport is alive and giving interviews. Hell, a call or an email to someone living in La Laguna, would've easily put him in the path to someone who could’ve given you a deepest point of view of the whole story and I'm sure the same is with the KLM victims. I have translated an interview with Van Zanten's daughter so is not like people are hiding.
I could not finish the book after this, sorry but if this was a victims account, I certainly would've accepted the information, would've been offended the same but I can’t judge someone else's perception of an event as big as this but if you are writting a book you have to be honest and tell the whole story in an objective non emotional way. And is a shame because when you put all the pieces together and leave aside the brave american hero story, there's a lot to learn from this. I made the mistake of buying this book and would never do again unless the author is from the Netherlands or Tenerife, as all the time, is all the same story of how the great americans saved the day.
If in 1977 I would've had all this info I have now, would have told my grandfather, surgeon who was called that day and had to attend the injured people on his day off at a modern, big and well equipped hospital "let them be, don't go to the hospital, they can wait for their wonderful doctors to arrive” as I would to the young soldiers ”Don't go, let them send their awesome army guys to retrieve their bodies, go to the KLM instead, where the victims were less recognizable as human remains, and don't suffer life long mental issues from this”.
That an old lady in the late 70's described the island and it's people like this is insulting but not unexpected with but that a writer does in 2018 is a disgrace. You had the oportunity to write a great book that nobody had before but instead chose to wrote a story that sounds like a bad TV film for Hallmark.
Ps. Curiosity got the worst out of me and I finished the book. I remember very few times where I felt so much rage reading something so I'm editing my review and correcting a few errors too. Sounds stupid but the way it dismisses the pain of those who helped calls home (literally) so close, that I needed to write this review. If by any chance the author reads it, I’ll be happy to correct him for many errors, with official data and information not personal accounts.
The airport wasn't ready to handle that many big planes at once but it was built and recieving tourists since 1926. Those were not the first 747's to land there. Even the nazis used this same airport to bring in their tourists 40 years before the accident. It was small and lacked many things in the 70's compared to big city airports but still one of the main tourist hubs of Europe and no way the portrait of a paved runway with more than a small hut-like terminal the author describes. Airports were managed by the military at the time because of the political situation (end of a disctatorship 2 years before and transitioning to democracy. There was no constitution yet at the time. It was signed the next year) and the workers were civilians and sometimes the desition of grounding a plane was not made by controllers but by someone in the army for whatever reasons they had. This, saddly wasn't either the first big accident (it was the biggest, not the only) there so no, the emergency staff were not unexperienced dealing with this sort of thing, unfortunately. What made this one different was the numbers.
A simple email to the hospital he names wrong all the time or check to the government site, would've made it clear to him, for example, that there's not a "Maternity hospital" but a maternity ward in a large hospital complex. They were probably put there because it was the most quiet building around but what do I know? A simple check on the old spanish news online would’ve made him have a bigger picture of the tragedy. You can't put a regular in patient in the corridor so an american one has the room for themselves, doesn’t matter how bad the situation their injuries happened, specially when the hours passed by and many rescuers had to be treated for respiratory issues or burns too.
All of this is irrelevant information for a casual reader of an article about the accident but if you are writting a book I'm paying for, that pretends to tell the issue in depth, I expect some serious investigation from the author. After all these years I barely know anything about the KLM people. Nothing. They don't exist. Whole families on holiday with their children that unlike the american passengers that died, don’t have their names changed but erased completely.
There were no second class people in this story and I hope someday someone recognizes the effort made by rescuers who ended up in the middle of this whole thing unexpectedly but almost seems they were they ones that caused all the suffering. Many ended up paying with their own lives due to suicides but it seems because they were not americans, it doesn't matter. I wasn't born yet but heard the story from my grandfather more times than I can remember. You can't make these people look like useless and uneducated just because your own ignorance or lack of interest in writting the whole version of the story. I don't know what’s the next level word for biased in english, but if there's one, that's how I'd describe this book.