Emotional Intelligence for Sales Leadership: The Secret to Building High-Performance Sales Teams

by Colleen Stanley

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.

In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets

Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

Genres: Business

256 pages, Kindle Edition

Published June 16, 2020

Reviews

[David West · Rating 5 out of 5]

This book was very helpful for me as a new sales leader. The author stresses such things as empathy and emotional intelligence as vital to model and teach. I've seen the need for this recently with the team I lead. I highly recommend this one.

I bought the audiobook after reading so that I could review while driving.

[Annie Passanisi Ruggles · Rating 5 out of 5]

Although designed specifically for sales managers and sales teams - there is a lot of great information in here for small businesses and solopreneurs too! I especially love the emphasis on teaching your team to be empathic, present, and curious. A must read for anyone who wants to sell from the heart - not their bank account.

[Keeley · Rating 2 out of 5]

This book was poorly organized and didn't even bother to attempt to give a working definition of "emotional intelligence" until almost the end. For a full review, consult the one I published through work: Maestro Mastery Book Review, June 2021

[Assunta B · Rating 3 out of 5]

Good book although for me it was a big disappointment. I had the impression that mentioning emotional intelligence was just a marketing gimmick because the indications of how to use it in an original way were not so original or practical. It is in the vein of books that promise you the 'how to' but then only tell you the 'what you MUST do'.

[Juan Camilo Reyes · Rating 5 out of 5]

What a great book!!

I have been running sales teams for a while and I feel this book is an eye opener. This is full of good examples and material which you face everyday, and which help you in your career as sales leader.

[Federico Bonciani · Rating 5 out of 5]

Eccellente

[Sigita · Rating 5 out of 5]

“What’s the one thing you can do such, that by doing it, everything else will be easier or unnecessary?”