"Using Quality to Redesign School Systems sheds light on the special challenges facing educators, policymakers, and business leaders working with and within schools to create systems structural supports for successful teaching and learning. It contains many insights about the application of quality techniques to education settings." --Keith Geiger, president, National Education AssociationThis book shows how Quality principles and practices that have been used by businesses are being successfully applied to school systems. Written for education and business leaders, this book suggests how both groups can work together to improve student and system performance.