The Good System

by Patrick Henz

This book is based on W. Edwards Deming’s famous concept “The System of Profound Knowledge”. Although he conceived it before the internet, or even Artificial Intelligence, became popular, the idea anticipated intelligent algorithms, and the efficient collaborated between Human and AI. A system does not only connect employees with colleagues, but also with values, ideas, regulations, providers, clients and other external stakeholders. Implementing system-thinking into the Ethics & Compliance-function means to add a third dimension to Deming’s concept of the interconnected time. Today’s companies can efficiently link back to its founder, to let it guide by his / her visions and values. A sustainable strategy connects to an envisioned point in the future. To ensure that the company stays inside legal boundaries, the Compliance department must have access to the company’s strategy to analyze, if the aimed goal is ethical and reachable. If this is understood, Compliance can be the trusted partner to accompany the business colleagues to reach this vision."ethics by design."

120 pages, Paperback

Published July 17, 2020