In their 2014 book, Presenting at A Guide to Public Speaking in Professional Contexts, communication experts Christine Clapp and Bjørn F. Stillion Southard dedicated one chapter to teleconferences, videoconferences, and webinars. Until 2020, this was sufficient; technology-mediated communication was just one of many important contexts where professionals were expected to present effectively in the course of their professional lives. By the end of March 2020, however, the COVID-19 pandemic made technology-mediated communication the only way to speak with colleagues, clients, and collaborators. One chapter on technology-mediated presentations is no longer adequate.
Presenting Virtually is intended to immediately support professionals navigating the dramatic transition from presenting mainly in person to presenting almost entirely virtually. It will reassure speakers that the fundamentals of connecting with other humans through oral communication still apply to technology-mediated formats, and it will also address the nuances of how to adapt content and delivery to virtual-speaking situations.
An immediately useful tool for professionals who are being asked to conduct sales calls, facilitate meetings, brief organization leaders, hold training sessions, present at conferences, and even deliver ceremonial speeches virtually, Presenting Virtually also will be a go-to resource in the months and years to come. After all, the process of returning to the workplace will take time and may not be smooth or linear. This unprecedented process will necessitate the use of technology-mediated communication for specific individuals, organizations, and even regions.
And when coronavirus is entirely in the rear-view mirror — hopefully sooner than later — and remote work and virtual communication is no longer compulsory or universal, Presenting Virtually will continue to have utility. The coronavirus experience surely will show us that we can present capably and convincingly without getting on a plane, riding the rails, or sitting through soul-crushing rush-hour traffic. The more effectively we rise to the occasion of presenting virtually now, the more we can reap the personal and environmental benefits of it when we find our new normal.