What do you think?
Rate this book
Making Work Human: How Human-Centered Companies are Changing the Future of Work and the World
How do you keep your employees engaged, creative, innovative, and productive? Work human!
From the pioneers of the management strategy that’s transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.
Leaders of Workhuman, the world’s fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more “human”—when it’s fueled by a culture of gratitude—measurable business results follow. In Making Work Human, they show you how
Apply analytics and artificial intelligence in ways that make work more human, not lessExpand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experiences, and capabilitiesUse recognition as an actionable strategy to create a truly inclusive, connected culture“The qualities that make us most human—connection, community, positivity, belonging, and a sense of meaning—have become the corporate fuel for getting things done—for innovating, for thriving in the global marketplace, and for outperforming the competition,” the authors write.
By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you’ll create a profound connection between your organization and its goals. And Making Work Human provides everything you need to get there.
From the pioneers of the management strategy that’s transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.
Leaders of Workhuman, the world’s fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more “human”—when it’s fueled by a culture of gratitude—measurable business results follow. In Making Work Human, they show you how
Apply analytics and artificial intelligence in ways that make work more human, not lessExpand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experiences, and capabilitiesUse recognition as an actionable strategy to create a truly inclusive, connected culture“The qualities that make us most human—connection, community, positivity, belonging, and a sense of meaning—have become the corporate fuel for getting things done—for innovating, for thriving in the global marketplace, and for outperforming the competition,” the authors write.
By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you’ll create a profound connection between your organization and its goals. And Making Work Human provides everything you need to get there.
322 pages, Kindle Edition
Published October 6, 2020
55 people are currently reading
618 people want to read
About the author
Eric Mosley
16 books9 followersEric Mosley, the author of The Crowdsourced Performance Review, is the co-founder and CEO of Globoforce. Eric has been directing the path of Globoforce as the innovator in the recognition industry since the company's beginning. His vision to raise employee recognition from a tactical, unmeasured, and under-valued effort to a global strategic program with clear measures for performance and success is now being realized in some of the world's largest and most complex organizations. Eric's work has been published in such publications as Harvard Business Review, Fast Company, Forbes, and Fortune, and he has also presented at industry and investment conferences around the world. Eric is also the co-author of the critically-acclaimed book Winning with a Culture of Recognition.
Prior to joining Globoforce, Eric established himself as an accomplished Internet consultant and architect having held varied management and technology roles in CSK Software, Bull Cara Group and Logica Aldiscon. He holds a bachelor's degree in Electronics, Computers and Telecommunications Engineering from the University of Dublin, Trinity College.
Prior to joining Globoforce, Eric established himself as an accomplished Internet consultant and architect having held varied management and technology roles in CSK Software, Bull Cara Group and Logica Aldiscon. He holds a bachelor's degree in Electronics, Computers and Telecommunications Engineering from the University of Dublin, Trinity College.
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 9 of 9 reviews
July 3, 2021
3.5 stars. This had a lot of good thoughts, but it was disjointed and jargon-y at points and felt a bit too much like I was being sold a product.
June 8, 2025
3.5 stars - finally finished this one. Lots of great advice around keeping people front and center of an organization. And data that supports it pays off. Some great tidbits I’ll put to use.
February 28, 2021
Meh. Lots of self-serving opinions in an effort to build their reputation. A good deal of trite examples. Save your money.
February 10, 2022
As an HR professional I enjoyed the concepts laid out in this book. For many organizations, people are considered a line item expense instead of an asset. This is especially true in the age of AI and robots that can perform equally or better than a human in certain tasks. How do we bring the human back to our workplaces? This book advocates for peer-to-peer social recognition as part of the answer. Putting people first and having them Thank, Talk, and Celebrate their successes is key to creating a human-centric business model. Having a peer-to-peer social recognition program brings meaning, purpose, and gratitude to people's work. A lot of this book is getting at people's 'Why' (Simon Sinek has a great book titled Start With Why that I highly recommend!). This is an important step to making recognition programs work. Page 67 has some great meaning/purpose questions that would work very well on a pulse survey. I agree with a lot of what is said in this book, however, execution is another matter. Most examples are giant, international organizations. Scaling it down to a smaller organization will be challenging.
May 15, 2021
The book is clearly intended to draw you into the Workhuman philosophy and decide to purchase their staff appreciation platform or pursue the Workhuman certification. If you can put the obvious pitch for their products aside, you'll learn about the research behind the power of gratitude in the workplace. It's valuable information hidden in a marketing ploy. Still worth the read.
April 19, 2021
I heard about this through Brene Brown's podcast and was excited to dig in. Not necessarily what I expected and pretty dry. Bottom line, so appreciation to your staff, colleagues, Board members/volunteers-generally everyone. Praise and gratitude are important and we do not do enough of it.
December 12, 2020
to be reviewed in the March-April issue of Global Business and Organizational Excellence.
January 7, 2021
Felt like a summary of various books I've read...no new thought provoking perspectives here for me
April 16, 2023
📕 Why (Not) to read this book (Target Audience)
Enjoyable book that points out the importance of people motivation and ability to learn.
👀 How this book changed my daily live (Takeaways)
If work is such a huge part of human life, shouldn’t humanity be a huge part of working life: People are not the most important resource in your company. People are your company.
Six human workplace practices that measurably improve the employee experience. They are:
• Organizational trust
• Coworker relationships
• Meaningful work
• Recognition, feedback, and growth
• Empowerment and voice
• Work-life balance
⁉ Spoiler Alerts (Highlights)
An enormous unrealized asset is the emotional health and happiness of your leaders and your employees. We cannot squeeze out more productivity, more efficiency. We’re all working nonstop. But research has shown that when we feel good, when we cultivate true emotional health, we operate at the highest level of our potential across every single metric. If you want better performance, if you want greater resilience, if you want higher company profits, revenues, there is one place to go.”
Enjoyable book that points out the importance of people motivation and ability to learn.
👀 How this book changed my daily live (Takeaways)
If work is such a huge part of human life, shouldn’t humanity be a huge part of working life: People are not the most important resource in your company. People are your company.
Six human workplace practices that measurably improve the employee experience. They are:
• Organizational trust
• Coworker relationships
• Meaningful work
• Recognition, feedback, and growth
• Empowerment and voice
• Work-life balance
⁉ Spoiler Alerts (Highlights)
An enormous unrealized asset is the emotional health and happiness of your leaders and your employees. We cannot squeeze out more productivity, more efficiency. We’re all working nonstop. But research has shown that when we feel good, when we cultivate true emotional health, we operate at the highest level of our potential across every single metric. If you want better performance, if you want greater resilience, if you want higher company profits, revenues, there is one place to go.”
Displaying 1 - 9 of 9 reviews