Il viaggio dalla strategia al successo operativo dipende dalla creazione di un'organizzazione effettivamente capace di eseguire la strategia scelta. In questo libro, attraverso l'operating model canvas, si mostra come ciò possa avvenire con l'aiuto di una ricca strumentazione visuale. Si insegna come definire i processi fondamentali, scegliere una struttura organizzativa, delineare l'architettura fondamentale dei sistemi IT, strutturare la relazione con i fornitori e impostare un sistema di gestione e di controllo visivo per l'organizzazione. L'operating model canvas vi aiuterà a creare un modello operativo - il futuro stato della vostra organizzazione - coerentemente allineato alla vostra strategia. Il volume presenta oltre venti casi per un ampio ventaglio di situazioni, dalla multinazionale al dipartimento governativo, dalla PMI all'organizzazione no profit fino alla singola business unit in un più vasto contesto aziendale. Vengono mostrati più di 15 strumenti innovativi - dalla mappa della value chain allo schema fondamentale dei servizi IT - e in due casi l'utilizzo dello strumento viene svolto integralmente accompagnando il lettore passo passo nella sua puntuale applicazione. Prefazione di Nigel Slack e Richard Koch e presentazione di Bruno Fabiano e Carlo Ratto.
Andrew Campbell was born and brought up in Muir of Ord, Ross-shire. He is director of Ashridge Strategic Management Centre, visiting professor at City University Business School and author of ten books on business strategy.
Frameworks in this book are like painting the picture - it is not about having a brush and paints it is about using them correctly. On the one hand tips from Operating Model Canvas seem to be very general. On the other hand, very quickly I found business cases from my work where they might help a little. If you feel "my company lack processes" - those tools can help you set them up.
How I would read that book now? The first half of the book includes basics and many examples. But after 3-4 examples you can skip to the second part. There are "additional" tools (which btw. are the most useful) and a more detailed example. The good side of such a big number of examples is that you can take a general look at many different organizations.
That book requires patience - you won't find here mind-blowing insights.
Very much like to graphical approach to explaining operating model design, as it is a very conceptual activity. Also like that it addressed the integration with Business Model Canvas. My preference is to broaden the scope operating model (to include much of Business Model Canvas), but really doesn't matter as long as both are addressed.
Walked away with a love/hate dynamic with the book. The visualizations were helpful for enabling the reader to quickly begin facilitating, but the content lacked depth. Not a lot of literature out there on the subject matter, so it's a shame that this one took a more shallow, practical approach.
A thoughtful condensation of years of different strands of research: e.g. by connecting design-thinking with organizational transformation and linking the business model canvas with the operating model canvas.