It is a great book, that is in simple language without any code snippets because as the author cleared in the title that book is for managers to understand the AI Journey, various AI techniques, and risks.
AI has generated a lot of curiosity in business managers; However, many Managers still struggle to appreciate How AI works and whether they can apply AI to their business case.
The book title is quite intriguing and comprised of 3 Sections covering 10 Chapters and has a wonderful example of Maya's robot referred to from the first chapter till the end of the book for conceptual clarity.
𝐖𝐡𝐞𝐭𝐡𝐞𝐫 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐀𝐈 𝐢𝐬 𝐝𝐚𝐧𝐠𝐞𝐫𝐨𝐮𝐬 𝐨𝐫 𝐚 𝐠𝐢𝐟𝐭, 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐢𝐭 𝐩𝐫𝐨𝐩𝐞𝐫𝐥𝐲 𝐟𝐢𝐫𝐬𝐭. 𝐀𝐧𝐝 𝐭𝐡𝐚𝐭 𝐛𝐫𝐢𝐧𝐠𝐬 𝐮𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 𝐚𝐭 𝐡𝐚𝐧𝐝.
Most AI initiatives fail today not because of a lack of good solutions but because of one or more of the following issues on the management side:
• Lack of understanding of what AI is and why/when it can be powerful
• Unrealistic expectations of what AI can do
• Absence of a proper business strategy in place around AI
• Wrong choice of the type of AI technique for a business problem
• Uninformed choice of a weak/superficial AI solution
• Lack of readiness in terms of data
• Lack of employee and/or leadership support.
The growth and success of AI depend on the support and investment it receives from informed current and future organizational leaders and managers. After all, they are the sponsors, decision-makers, and end-users of AI.
What is also boosting our need for AI is our declining cognitive ability: the more we use phones and other digital technologies, the more distracted we become.
AI is also timing itself well to converge neatly with Blockchain and the Internet of Things (IoT).
𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧 𝐜𝐚𝐧 𝐛𝐮𝐢𝐥𝐝 𝐬𝐞𝐜𝐮𝐫𝐞 𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐬 𝐚𝐧𝐝 𝐮𝐧𝐞𝐧𝐝𝐢𝐧𝐠 𝐭𝐫𝐚𝐢𝐥𝐬 𝐨𝐟 𝐝𝐚𝐭𝐚 𝐟𝐫𝐨𝐦 𝐰𝐡𝐢𝐜𝐡 𝐀𝐈 𝐜𝐚𝐧 𝐞𝐱𝐭𝐫𝐚𝐜𝐭 𝐦𝐞𝐚𝐧𝐢𝐧𝐠𝐟𝐮𝐥 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐞𝐧𝐚𝐛𝐥𝐞 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐈𝐨𝐓 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐨 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 𝐭𝐡𝐞𝐢𝐫 𝐚𝐜𝐭𝐢𝐨𝐧𝐬 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲 𝐚𝐧𝐝 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐲!
𝐓𝐡𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 𝐰𝐚𝐬 𝐮𝐧𝐝𝐞𝐫𝐥𝐢𝐧𝐞𝐝 𝐢𝐧 2017 𝐛𝐲 𝐑𝐮𝐬𝐬𝐢𝐚𝐧 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭 𝐕𝐥𝐚𝐝𝐢𝐦𝐢𝐫 𝐏𝐮𝐭𝐢𝐧, 𝐰𝐡𝐨 𝐬𝐚𝐢𝐝 𝐭𝐡𝐚𝐭 𝐰𝐡𝐨𝐞𝐯𝐞𝐫 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐭𝐡𝐞 𝐥𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐀𝐈 𝐰𝐢𝐥𝐥 𝐛𝐞𝐜𝐨𝐦𝐞 𝐭𝐡𝐞 𝐫𝐮𝐥𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝.
𝐈𝐭 𝐰𝐚𝐬 𝐬𝐨𝐨𝐧 𝐟𝐨𝐥𝐥𝐨𝐰𝐞𝐝 𝐛𝐲 𝐒𝐩𝐚𝐜𝐞𝐗 𝐚𝐧𝐝 𝐓𝐞𝐬𝐥𝐚 𝐂𝐄𝐎 𝐄𝐥𝐨𝐧 𝐌𝐮𝐬𝐤, 𝐰𝐡𝐨 𝐚𝐝𝐝𝐞𝐝 𝐭𝐡𝐚𝐭 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 𝐢𝐧 𝐀𝐈 𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐚𝐭 𝐭𝐡𝐞 𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐥𝐞𝐯𝐞𝐥 𝐰𝐨𝐮𝐥𝐝 𝐦𝐨𝐬𝐭 𝐥𝐢𝐤𝐞𝐥𝐲 𝐛𝐞 𝐭𝐡𝐞 𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐖𝐖3.
I do realize that this title is a must for all managers whose role is just not to manage the team's activities but to make informed decisions, choose the right data, and prepare the mindset of resources within the team to accept and get the results out of AI solutions.
Author, Maya, already described various existing AI-enabled tools, and applications. Also, make clear by giving options like Build AI solutions, and Buy AI solutions based on the need, data, existing resource capabilities, and requirements of the organization.
Moreover as mentioned in the book - managers don't need to learn code to use and understand AI. ML, NPL, and Deep learning concepts are described with the help of use cases.
Seven principles should always be kept in mind while adopting AI:
1. Have all data in one place or have them seamlessly connected to one system.
2. As a first step, break down the core problem into specific use cases that may or may not be solved by AI.
3. Choose the software that's the right fit for your needs, budget & existing organizational systems, and processes, rather than going for the most popular ones.
4. Choose AI software that can show the rationale behind its analysis, especially for critical tasks and decision-making.
5. Ensure that data is proper and ready for AI use.
6. Effective AI requires proper adoption by the users, the right processes to support it, the right measures to keep it working properly, and only the desired degree of disruption to existing systems and processes.
7. Not all solutions have to be AI.
The data required for an AI solution should always fulfill a set of conditions.
For ease of remembering, let's call these conditions, TUSCANE:
1. Timely, which means that it is either up to date, getting updated regularly, or belonging to the time that is being analyzed.
2. Usable, which generally requires data to be in one place and available without restrictions so that it can be easily accessed.
3. Structured. For a business manager, 'structure' implies a dataset that is not effectively garbage and devoid of logic, relevance, or analysis to the problem that AI is supposed to solve.
4. Complete. Incomplete data has to be dealt with and filled out for AI to properly analyze information.
5. Accurate. Inaccurate or erroneous data is the number one reason for inaccurate results.
6. Neutral and not biased. The number two reason for inaccurate results and the number one reason to think about AI ethics is bias. Bias in data is often difficult to catch and can lead to insights that appear accurate at first but cease to be if the situation changes. Worse, the insights may continue to appear accurate even if they are not.
7. Enough. Techniques like Deep Learning or even Machine Learning require a lot of data to be effective.
An AI journey requires an investment of time and money, training of both the AI model and its end users, and policies to govern its performance effectively and ethically.
All of these tie into the organizational strategy.
There are a few best practices that can help weave a clear strategy around AI. These include:
• Start small, with a low-risk pilot
• Gauge the level of support and expectations from the leadership
• Be clear on why a team wants to use AI before undertaking a project
• Involve managers from all relevant teams to gauge project feasibility
• Identify the roles, responsibilities, and accountabilities.
Technology brings some risks and accordingly benefits and responsibilities to decision-makers, managers, end users, and sponsors so AI is not risk-proof. So, benefits, and risks are honestly mentioned.
Here is a quote available in the book: 𝐍𝐨 𝐚𝐫𝐦𝐲 𝐜𝐚𝐧 𝐬𝐭𝐨𝐩 𝐚𝐧 𝐢𝐝𝐞𝐚 𝐰𝐡𝐨𝐬𝐞 𝐭𝐢𝐦𝐞 𝐡𝐚𝐬 𝐜𝐨𝐦𝐞 - 𝐕𝐢𝐜𝐭𝐨𝐫 𝐇𝐮𝐠𝐨
I would recommend this book to everyone to understand AI in a simplistic approach.