22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life

by Krister Ungerböck

Tools to Build Better Bosses—and Become OneStrained and estranged relationships are everywhere in business. Salespeople are frustrated by the finance people, customer service and operations people are frustrated by salespeople, and everyone is frustrated by the IT people.It’s time to shift the conversation.In 22 Talk SHIFTs, you’ll discover unconventional, sometimes counter-intuitive communication techniques that can make your year, or your career. You’ll learn how employee engagement, leadership communication, and growthBecome a better partner, parent, and boss using these 10 statementsSpeak like an emotional EinsteinLead people to their solutions, not yoursCultivate connection, compassion, and commitment at work and homeTalkSHIFTs create great teams—but here’s the bonus—they also create great families. These practical tools include fill-in-the-blank phrases, powerful questions, and provocative exercises that can break the cycle of strained communication and strained relationships.The TalkSHIFTs are the result of Krister Ungerböck’s real-world experience leading teams in languages and building businesses on 5 continents.Learn language changes that make a big difference—in business, partnership, and life.

Genres: Business, Nonfiction, Leadership

204 pages, Kindle Edition

Published October 6, 2020

Reviews

[Jamie]

I was expecting a little more in the form of solid "replace that with this" and "say it this way instead of that" suggestions, so maybe it was my expectation that led to me being underwhelmed. While there were a few good tools to keep in my toolbox, several of the 22 talkSHIFTs were just general concepts, like how you shouldn't criticize employees and your positive interactions with an individual should outweigh the negative ones. These are great reminders, but also just general rules taken from other books.

[Lynn Yeso]

What I learned from Talk Shift

Many times in conversations we don’t consider the words we use or how our listener may interpret our words. This book inspires one to think about how they are conveying the message.

[Elliot Beaudoin]

Everyone’s a leader

Whether you know it or not, you’re a leader. In at least one aspect of our lives, we all lead.

This book provides practical advice on all fronts, and brings together a lot of the principles and ideas from research and gives language to apply it to various scenarios.

Depending on what area of your life needs the most work, different chapters will speak to you.

By day I lead teams in Tech, and while I’ve explored some of the concepts mentioned in this book on the importance of use of language, tangible advice is given here. An example of this are avoiding modal verbs (should, would, etc) in Talk Shift #3. A small change, but for business, and more importantly, home life, it’s a tweak (or SHIFT *cough) that I’ve made with success after reading this book. Nuggets like this are all throughout the book.

This book is a quick read, but you will come back to it. In particular if you have close life-long relationships that could use improvement (we all do), the last section of shifts are gold. It even has sections on apologizing, something I’m applying to my children to help them set the right foundation.

I’ll definitely check out Part two when it’s released.

[Kimberly Zivkovich]

I enjoyed the quick succinct chapters - quite a few which made me stop and take some self assessment and reflection. Some good advice and info but nothing earth shattering.

[Sarah Snipes]

This was fine. Nothing necessarily rocked my world, professionally or personally. Easy to digest and a quick read, I can see how folks could take away a lot of helpful information from this book, but as I've been investing in learning more about effective, compassionate communication, I didn't find anything new or revolutionary here. Maybe that speaks to the book itself as doing its job solidly - it delivers what it promises - 22 TalkShifts.

[Crystal Robinson]

On a scale of 1 to 10: Compassionate communication

We need a paperback or softcover of this book as well, so we can highlight, tag, and otherwise add notes, wear down, and otherwise use this book daily. Fairly fast read packed with very important work. This book is exactly what I needed, being raised out in the woods, with a family that did not know how to talk about important things. Thank you Krister.

[Evelyn Agrusti]

Great book

This book really helped me to see how much words really matter. You not only have to mean what you say but you need to say what you mean. Too often misunderstandings are simply because of miscommunication and it is very important not only in business but in family relationships to be able to communicate clearly with each other.

[Jamie Nowacek]

Great book for any leader

No matter how long you've been a leader, or work with people who call themselves leaders, this is a great book to provide insight to the goals, self talk, & useful tips that anyone can use.
Thank you for the refreshing perspectives.

[Jonah Call]

The whole book is literally just better ways to phrase things, but if you find 2-3 that specifically resonate with you, it can be very helpful to more effectively get your point across while not hurting people in the process.

[Sandi]

Great book for improving relationships. It mostly focuses on business leaders but a lot of it applies to any relationship. The Leader's Creed Challenge is worth its weight in gold.

[John Gillespie]

Highly recommend

[Gayle Turner]

Transformative! Insights and tools for being a more compassionate and therefore more successful leader, partner and parent.

[Heath Borders]

A great way for business people to improve their personal communication skills

[Judith the Book Gobbler]

First read. Thankfully I have managed my words enough in 64 years to have been practicing several of the 22 shifts .. the next 16 I will be hustling to use ...
Second time around... Even better!