Coaching is the activity that has the greatest impact on individual human performance in a team setting, and that’s especially true in sales. A sales coach observes performance, identifies a challenge, and works to rapidly make an individual better. This book equips current and aspiring sales leaders with the C.O.A.C.H. framework, a tool they can use to effectively and efficiently coach their teams. This book is written as a business parable, a fiction book that follows Arlo along his journey to becoming a sales coach. It has the frameworks and actionable insights of Hilmon and Cory's other books, but is presented in story format to make the concepts more engaging and memorable.
I got a lot more out of this book than I ever imagined when I began. The author teaches the information through a story of a sales manager at the end of his rope. There are enough details to keep the story interesting and engaging, while clearly presenting a format to learn the information.
I marked up my book with notations and gained insight into coaching as a manager and as a professional business coach. I was also reminded of one very important concept: telling a story is a fantastic way to impart information making it easy to understand and remember. Storytelling is powerful.
I would recommend this book to any leader who either has a sales team or has leaders who look after sales team. It’s simple to understand and the framework easy to apply, yet the results are almost immediate.