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Периферийное зрение. Как определить слабые сигналы, способные усилить или разрушить вашу компанию

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Игнорируете ли вы события, связанные с защитой интересов вашего бизнеса?
Если так... то вы подвергаете риску свою компанию.

Региональный менеджер по продажам ccылается на слухи о появлении нового конкурента. Статья в газете описывает, как люди помещают под кожу имплантаты, чтобы передавать свои медицинские данные в систему неотложек. Блог, созданный огорченным покупателем, начинает привлекать к себе внимание. События подобные этим, вскрывающие отдаленные области вашего бизнеса, часто сигнализируют о скрытых возможностях и угрозах, которые могут глубоко задеть ваше предприятие.

Но чтобы воспользоваться этими возможностя­ми и парировать эти грозные удары, вы должны постоян­но выявлять, интерпретировать и реагировать на эти сла­бые сигналы. Проще говоря, вам необходимо хоро­шее периферическое видение. Однако менее 20% фирм сумели развить периферийное видение доста­точное для того, чтобы опережать конкурентов. Используя диагностический «экзамен на зрение» для проверки периферийного зрения организаций, авторы разработали процесс, позволяющий пре­одо­леть провал в бдительности и избежать близору­кости.

Они предлагают пять шагов для улучшения периферийного зрения, которые позволят:

Установить правильный масштаб.
Использовать множественные методы сканирования.
Избежать общих ошибок интерпретации периферических сигналов.
Знать, когда и как зондировать дальше.
Понять, какие действия нужны для того, чтобы разыграть свои карты раньше других.

Два финальных шага, помогающих расширить организационное видение:

Установить соответствующую внутреннюю организацию – жизненно важную для усиления своих внешних способностей к улавливанию сигналов.
Усилить лидерство – важнейший момент для усиления пытливого взгляда на реальность и широкого обмена идеями.

Книга иллюстрирует эту мощную метафору с помощью различных примеров: как BBC отреагировала на вызов мультимедийных цифровых технологий, как Anheuser-Busch опередила всех в ран­ней реакции на низко­угле­водную революцию, трудности Mattel в борьбе за свою франшизу куклы Барби, глубокие преобразования в бизнесе похоронных услуг и стратегии игроков светотехнической отрасли в реакции на перспективы и угрозы новых LED-технологий.

Укомплектованная яркими примерами и практическими инструментами, эта своевременная книга поможет вам развить периферийное зрение, научит вас видеть скрытые возможности на периферии и усилит вашу способность доминировать в конкурентной бизнес-среде.

232 pages, Paperback

First published May 1, 2006

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About the author

George S. Day

49 books3 followers
George S. Day is the Geoffrey T. Boisi Professor and co-director of the Mack Center for Technological Innovation at The Wharton School, University of Pennsylvania. Chairman of the board for the American Marketing Association, he has served as a consultant to GE, IBM, Medtronic, Merck, W.L. Gore & Associates, and other corporations. His books include Strategy from the Outside In and Peripheral Vision, among others. Day lives in Bryn Mawr, Pennsylvania.

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5 stars
11 (27%)
4 stars
16 (40%)
3 stars
6 (15%)
2 stars
5 (12%)
1 star
2 (5%)
Displaying 1 - 6 of 6 reviews
Profile Image for Denis Vasilev.
817 reviews106 followers
January 24, 2024
Я бы назвал это академической бизнес книгой прошлого поколения - которые ценят на программах MBA. Цепляющая идея, но отсутствие реально работающей сущности
Author 10 books7 followers
June 22, 2016
Why traditional forecasting so often fail? How to improve the effectiveness of early warning system?
Is it possible to predict the discontinuity and the emergence of a new social pattern?

Traditional methods of prediction are limited usually large margins of error. The more complex the system, the faster the changes, the longer perspective the analysis the greater the risk of incorrect conclusions.

Proposed by Day and Schoemaker solution is located somewhere between forecasting and foresight, drawing one and the other. Pherpieral vision is both the system and the way of thinking. The entire process consists of five interlocking, highly iterative stages: Scoping, Scanning, Interpreting (the problem is not lack of information, but their effective pre-selection, selection and interpretation of information), Probing, Feedback (including adjusting).

The impression that I got after reading this book is contained in one word: "honesty". The authors presented the problem honestly and fairly interpret its solution. No unnecessary fireworks and excessive optimism. An additional point for authors for posting on the end of the book of information about publications expansion and deepening of topics pherpipheral vision.

Although the book is addressed primarily to business practitioners, theorists of forecasts and foresight will not be disappointed.
Profile Image for Paul Berg.
44 reviews
June 3, 2010
Some of the examples were interesting, but the book was pretty dry. I think it had a good message, though - take time to look around.
Profile Image for Antonio.
430 reviews11 followers
January 22, 2024
This work is very narrowly connected to scenario planning topics that I explored recently.

The book Peripheral Vision uses the metaphor of peripheral vision to explore this complex process in organizations.. Most people, when hearing the term peripheral vision, associate it with perception from the corner of the eye. When you focus on running your business, you face a barrage of weak signals from the periphery. So, how do you recognize important signals and how to send them to the right place in the company?

As the author says, "The weak signals that should be noticed may be obscured by irrelevant and distracting noise. If one person at the edge of an organization senses the significance of an early warning signal, will the rest of the organization receive or understand it? Take any of your past surprises; probably someone in your organization or extended network knew about it. But you didn’t know that they knew; and they didn’t know that you needed to know.
... Good peripheral vision is much more than sensing; it is also knowing where to look more carefully, knowing how to interpret the weak signals, and knowing how to act when the signals are still ambiguous.

So this is my assessment of the book Peripheral Vision by George S.Day & Paul Shoemaker, according to my 8 criteria:
1. Related to practice - 4 stars
2. It prevails important - 4 stars
3. I agree with the read - 5 stars
4. not difficult to read (as for non English native) - 4 stars
5. Too long (more than 500 pages) - short and concise (150-200 pages) - 4 stars
6. Boring - every sentence is interesting - 3 stars
7. Learning opportunity - 5 stars
8. Dry and uninspired style of writing - Smooth style with humouristic and fun parts - 3 stars

Total 4 stars .
Profile Image for Josh.
10 reviews
January 9, 2017
I read this as course material for my graduate studies on Marketing Intelligence. It provides a fundamental view on the "why, what and how" for scanning the peripheral. Having a peripherial vision is vital as managers (no matter which level you are at) but are easily neglected in daily operations which are mostly optimized for efficiency.

What I found interesting:
* Marketing intelligence is not to predict but to anticipate opportunities from existing early signals.
* It is not so much the lack of information but the lack of good questions to filter the right information.
* It involves luck but you could improve your chances by being "at the right place for the right time."
* Signal validation can be improved by triangulation or analyzing from different angles.
* Sometimes the best response to a warning signal is no response and let others do the leg work.
* Gaining organizational peripheral vision is a leadership initiative and better championed from the top.
Displaying 1 - 6 of 6 reviews

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