I have a soft spot for books about troubled unicorns - the corporate kind. Books on Theranos, Uber, Tesla, and now WeWork (obviously Uber and Tesla are not fallen, but have had their growing pains). Part of this is because as someone who lived through the 90s internet boom, I am more thoughtful about Internet 2.0. So I read this in 24 hours.
WeWork is not quite as awful as Theranos, but is a failure nonetheless. The book, which grew out of a NYMag piece that the author wrote on WeWork, covers the origin story, Neumann's bio, through all of its funding rounds, to its collapse.
WeWork is not a technology company. And the tension at the core of the company is that it was unwilling to admit that, as it would have cost executives and investors the billions invested in it. Real estate is a very old business, almost the world's oldest profession. So the idea that a college dropout whose last business was baby clothes would completely reimagine it should raise eyebrows. And it did. But the book does a good job at conveying Neumann's sheer charisma, which allowed him to raise successive rounds, increase the valuation, and pull out enormous riches, despite a business model that was at best, hollow, and at worse, a massive Ponzi scheme.
Neumann comes across as a New Age jackass, who claims to be interested in bringing the world together through office space, yet at the same time accumulates an enormous amount of high-end personal real estate and flies in a Gulfstream G650 that the investor-funded company bought for his use. And his profligacy, well-documented, extended to the company as well, where they spent enormous sums on offsite parties with high-end entertainment. His wife, if that's possible, comes across worse - a spoiled wannabe failed actress who's empowered by her husband's wealth and power to actualize a bunch of nonsense that belies her worthlessness. But again, underlying it is a business model that was pissing money away.
But Wiedeman is clever enough to understand all the dynamics at play here - between the company, its customers, its investors, its competitors, its employees, its executives, its bankers, and the public markets. He understands that at its core, the company was playing a game, where investors put in capital in successively increasing valuations, while executives burn through capital, competitors are beaten up by predatory pricing, and the bankers try to take the company public so that public investors would end up holding the bag when the music stops.
Fortunately for public investors, the company's S-1 was an utter travesty, invoking widespread ridicule and leading to the demise of the executive team. And the company's future remains in question.
I would say that the only area I wished the book had investigated more is how VC investors, who pride themselves on being both clever financial experts as well as technology experts, could have found themselves funding this obvious narcissistic jackass. They are backed with billions in capital, have access to some of the best technologists in the world, yet still find themselves funding into an embarrassing story like WeWork, allowing themselves to feed a beast like Adam Neumann, who is more a legend in his own mind than anybody who should be looked upon in the future as a keen businessman. Wiedeman could've asked the obvious question: is VC expertise essentially a fraud, and just a way to make money by laying off the risk on unsuspecting public investors? That would've earned the last star.
Because anybody who tells you that they lose money on every sale, but make it up in volume, is not the right horse to back. No matter how many TED talks you’ve done.