Learning the Lingo - Particularly wanting to learn more about Blockchain and Quantum Computing, I picked up this book. Not only does Lang explain these technologies and Artificial Intelligence, but he also endeavors to situate them within wider digital transformation efforts. Although such treatment helps, it is fortunate that author points to other resources that deal with particular aspects in more detail (e.g., see my review of Rogers’ “Digital Transformation Playbook”).
More specifically, the book consists of 5 chapters: (1) Digitalization & Digital Transformation, (2) Quantum Computing, (3) Blockchain Technology, (4) Artificial Intelligence, and (5) Your Digital Action Plan. There extensive notes, and suggestions for further reading at the conclusion of each chapter as well as at the end of the book. The author even includes little “check lists” for those considering the different technologies and ways they might fit into different business or organizational activities.
Given my interests, the parts of the book that stood out for me were those that explained Quantum Computing and Blockchain Technology and put them into perspective. For example, Lang goes into quantum physics and elaborates (on Kindle pg. 66) that “In analogy to their classical relatives, a quantum computer encodes information in quantum bits – so-called qubits – and processes them by quantum logic gates accordingly.” By using quantum properties of “. . . superposition and entanglement . . . [such computers can] conduct multiple computational steps at the same time . . . “ While these machines have much greater memory capacity and speed, they have to use “dilution refrigeration . . . operating . . . at cryogenic temperatures close to the absolute zero . . .” to alleviate “corruption and degradation.” Despite such challenges, there are a number of them on the market for commercial use “. . . reducing development times for products and services that involve computationally intense optimization problems or extensive simulation and modeling phases . . .”
Regarding Blockchain, the author indicates (on pg. 125) that “. . . [this] technology is an innovative tool for securely storing and sharing various kinds of digital information through a cryptographically secured ledger or database.” Later (pg. 156) he summarizes that “Blockchain technology builds on different enabling technologies, such as distributed peer-to-peer networks, cryptographic hash functions, Merkle trees, digital signatures, and public-key cryptography.” While popularly known related to Bitcoin and cryptocurrency, this technology can also have uses in such areas as in payment and sharing services (pg. 144), supply chain management and logistics (pg. 149), anti-fraud of consumer goods (pg. 149) energy commodities platforms (pg. 150), blockchain consortia (pg. 151), and other uses in governmental services, law, and healthcare such as blockchain-based land title registry, managing intellectual property (IP) rights, and encrypted and tamperproof ledgers of diagnoses and medications (pg. 154).
The chapter on Artificial Intelligence (AI) is also revealing, although there are now more and more books that deal with the background and various usages of this technology that are beginning to emerge. Significantly, Lang conveys (on pg. 165) that “In contrast to quantum computing and blockchain technology, artificial intelligence does not require any expensive hardware and costly IT infrastructure since most of its benefits can be delivered through existing computing hardware and open-source software on a reasonable timescale already.” Books ranging from Metz “Genius Makers” and Suleyman’s “The Next Wave” to Ullman et al’s “Future Tense Fiction” cover AI background as well as explore potential usage, implications, and cautionary aspects (see my reviews).
Among the drawbacks of the book were those concerning digital transformation, organizational strategy, and change. While the author is to be commended for putting the digital technologies and dealing with their impact into context, there are other books that provide more specifics along these lines. Related the author cites consultant Geoffrey Moore and other more recent business and technology books might be considered in this regard (e.g. see my reviews of Moore’s “Zone to Win” and Jägare’s “Data Science Strategy For Dummies”).
Even with my criticism, “Digital Fluency” remains a useful book for those of us seeking to better understand and “learn the lingo” related to these increasingly visible digital technologies and the ways they are being employed more widely.