Know-How: The Definitive Book on Skill & Knowledge Transfer for Occasional Trainers, Experts, Coaches, & Anyone Helping Others Learn

by Harold D. Stolovitch

Everyone—whether subject matter experts, proficient performers, managers, coaches, or co-workers—will need to transfer knowledge to others at some point in their life. And, often, that responsibility falls to an occasional trainer, someone with considerable knowledge and experience on how to perform a task, but little expertise to successfully transfer their know-how to another. What they need is a great resource to round out their repertoire of training skills. Enter Know-How. This easy-to-read book lays out a simple-to-follow path to help the trainers and occasional trainers with whom you work improve their impact. Adding to the sustained influence of their previous books, especially Telling Ain’t Training, Harold and Erica have written a fun, effective guide on how to make your know-how stick to another’s brain. The 12 chapters each focus on a single theme and are sequenced like stepping-stones to help you understand how to best transfer know-how to those who learn from you. Chapters include brief explanations, guidance, tools, activities, tangible and accessible examples of real-world applications, and a summary exercise to reinforce your retention of key points. Discover what you need now to quickly get people learning and up-to-speed. No fumbling, bumbling, rambling, or messing with people’s heads—this book delivers know-how.

195 pages, Kindle Edition

Published November 10, 2020

About the author

Harold D. Stolovitch is principal of the international consulting firm HSA Learning & Performance Solutions LLC. He's worked with major corporations such as Bank of Montreal, General Motors, Hewlett-Packard, Merck, Sun Microsystems, and the U.S. Department of Agriculture.

He is a professor emeritus of workplace learning and performance at the University of Montreal.

Stolovitch has won numerous awards for his contributions to the fields of instructional technology and performance technology, including the 2001 International Society for Performance Improvement (ISPI) Distinguished Professional Achievement award and ISPI’s highest award, Member for Life. He also received the 2003 President’s Award for Lifetime Achievements from the Canadian Society for Training and Development. And in 2004, Stolovitch and his team won the ASTD Outstanding Research Award for their work on incentives, motivation, and workplace performance.

Reviews

[Rajiv Vohra · Rating 3 out of 5]

Decent book gives a lot for inputs and insights for even the seasoned trainers.