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Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.
216 pages, Paperback
First published January 1, 2001
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24 people want to read
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Displaying 1 of 1 review
December 25, 2023
a fun book, well i heard the audiobook version truth be told, so hopefully am reviewing the same thing, but fun and funny with funny examples of good and bad customer service, and mixture of seminar recordings to authors themselves talkin
cant find her other book which was my own fault as to finding it boring and outdated..."Building a customer driven organization." - but this one am reviewing is far better
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cant find her other book which was my own fault as to finding it boring and outdated..."Building a customer driven organization." - but this one am reviewing is far better
P.S -
If you found this review helpful - I’d like to invite you to discover more on our blog. Where the community share some of our most important insights to level up each others knowledge 💡- from experience in studying books like this, training programs, podcasts and much more - visit the blog link above to find out more.
P.P.S 😅 - You probably noticed from my profile that I’ve reviewed a LOT of books over the years now - if you love seeking knowledge like me I’d love to connect with you further as a like minded person (send me a friend invite! 😀) - Also if you are curious - here is my preferred and recommended resource for seeking timeless wisdom - Check it out via the website invite link below 👇🏼 (You’ll be able to claim some awesome books for free 📚)
https://Waseem.tv/GoodReadsBookInvite
Displaying 1 of 1 review