What do you think?
Rate this book
The Complete Idiot's Guide to Great Customer Service
Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
352 pages, Paperback
First published January 13, 2003
1 person is currently reading
17 people want to read
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
No one has reviewed this book yet.