Practical strategies to develop your emotional intelligence for career success
Emotional intelligence refers to your skill at identifying and effectively responding to what you, and the people around you, are thinking and feeling—and it’s especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make empathetic decisions, manage stress, resolve conflict, and maintain productive working relationships.
Emotional Intelligence in the Workplace
The power of connection—Learn why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, develop flexibility, read a room, and more. Real-world examples—Find anecdotes and example scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive—Discover how increased emotional intelligence opens doors for new opportunities and career advancement.
Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success.
Mark Craemer is a leadership coach and organization development consultant. His company Craemer Consulting focuses on improving workplace communication and developing leaders in organizations both large and small. Since 2007, he’s built a reputation for raising leadership capacity in people in a variety of roles and industries based on the belief that everyone can demonstrate greater competency by embracing who they are with what they do. This means leveraging their strengths and confronting their opportunities for continual growth.
He is the author of "Emotional Intelligence in the Workplace." Mark also writes fiction and two of the stories in his latest book "I Remember Clifford and Other Stories" were previously published in small literary magazines.
Early on in this accessible, informative book, the author writes: "Although your IQ may help you secure the job interview, your EQ is what enables you to ace it, get the job offer, succeed in the role for which you were hired, and ultimately rise into higher leadership positions." That may seem like a lot to lay at the door of Emotional Intelligence, but Craemer gives us a persuasive case for paying attention to this less-acknowledged aspect of our work lives. In a series of chapters that focus on how we can develop good habits, communicate across teams, lead by example and sustain change, he gives the reader a clear and practical blueprint on how to succeed in the workplace. Highly recommended.
This book did give me many ways to better manage my stress and emotional intelligence. You can think you know it all or know yourself fully. But until you pick up a book like this that makes you revaluate yourself. There is never a perfect way of responding, but there are better ways. Also provided is conflict management techniques.
Page 92: "All of the personal and social competencies of emotional intelligence can aid in your ability to perform well under stress."
Page 96: "Continually remind yourself to attack the problem and not the person."
Page 101: "The bond you establish and maintain with others requires clarity and your ability to deal with conflict directly and constructively."
Page 105: "Of course, you can't count on your theoretical understanding to immediately result in behavioral changes reflecting EQ competence. Developing behaviors that demonstrate competence in emotional intelligence requires intention, practice, discipline, and patience."
Page 105: "It takes courage to change your behavior."
Page 106: "...you need to engage with what is likely outside your comfort zone in order to grow."
A good introduction to EQ that gives a wide scope of knowledge you need to know for the workplace. This book does not go too in depth, but it is a good place to start for any employees struggling with EQ.
I'm a stubborn person to admit or see any opportunity in colleagues problem, this book gives me a lot of ideas on how manage situations and improve communication with them