55 Steps to Outrageous Service

by Greg Hatcher

How a 28-year-old entrepreneur started a company from scratch with no customers and built an insurance agency into the largest health insurance agency in Arkansas in just three years with his "Outrageous Service". The book "55 Steps to Outrageous Service" explains how Greg's attitude led to the formation of one of the most succesful agencies in America in such a short period of time. Hathcer truly lives by the principles of Zig Ziglar's famous quote,"You can have everything in life you want if you will just help enough other people get what they want". The concepts outlined in this book will apply to any business and is a must-read book for any salesman, entrepreneur, service representaive, company executive and virtually any employee in any compnay who wants to keep their customers.

190 pages, Hardcover

First published November 16, 1999

Reviews

[Kelsey · Rating 4 out of 5]

The book has a lot of great tips and content despite being from the time of pagers etc. however the audible is such bad quality and cuts off at the end of chapters. Which inevitably made for a bad experience.

[Jeff Noble]

55 Steps to Outrageous Service by Greg Hatcher (?)