Grievances are time consuming to manage and damaging to employee relations. By raising a formal grievance an employee is indicating dissatisfaction with some aspect of work or the workplace. Managing grievances promptly and effectively can minimise the damage and disruption, and limit an employer’s exposure to employment tribunal claims. This book, written by a leading barrister, shows you how to define, manage and resolve a grievance. It Acas Code of Practice on Disciplinary and Grievance Proceduresyour initial response when receiving a grievanceconducting an investigationholding a grievance meetingthe right to be accompanieddeciding and issuing the grievance outcomethe appeal processfollow-up after the grievance has endedtricky grievance situationsgetting it wrong
An excellent resource for any HR professional or employee who is going through a grievance process. Clear,as legal advice wit a range of examples to past cases.