Resurrecting Retail: The Future of Business in a Post-Pandemic World

by Doug Stephens

Few crises in modern history have so completely disrupted every aspect of daily life as has the Covid-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual halt.

From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a roadmap for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how Covid-19 will reshape every aspect of consumer life, including the very essence of why we shop.

Genres: Business, Nonfiction

258 pages, Kindle Edition

Published April 13, 2021

Reviews

[Peter P. · Rating 4 out of 5]

Stphens has emerged as one of the most thoughtful voices on the rapidly changing retail landscape and this book, his third on the subject, tackles the implications of Covid-19 on business and retail generally. It's a must read if you are in retail, or if you provide services to retailers.

[David · Rating 1 out of 5]

This book sucks, author sucks..tells people nothing at all..
NOTHING. Don't buy it, you can read it and finish it within 30 minutes..
Author basically wrote it during the plandemic and push and load to the rack...by saying what is happening..but nothing about what the title said..he did not say anything about future...just present..sucks!


笫一：馬後炮作者
第二：什麼趨勢呀？什麼都沒講！
爛書，爛作者⋯
目錄
推薦序　
序　論∣ 握手與擁抱　
‧雙頭怪獸
‧「直到有了疫苗」
‧我們誤判未來的原因
‧前所未有的處境
第1 章｜既有的狀況　
‧零碎的未來
‧觀察各世代
‧解讀危機中的顧客
第2 章｜蟲洞　
‧工作的未來走向
‧辦公室消亡
‧在家上班行得通嗎？
‧城市
‧郊區2.0 版
‧教育
‧運輸
‧各式體驗
第3 章｜零售頂級掠食者的崛起　
‧亞馬遜
‧阿里巴巴集團
‧新零售
‧京東集團
‧沃爾瑪
第4 章｜更大的獵物　
‧新的數位領域
‧更大的獵物
‧違反了？是啊，當然
‧最終抉擇
第5 章｜新時代的原型　
‧依賴與忠誠
‧目的是新的定位
‧十種零售原型
‧選擇你要主宰的原型
‧四種價值面向
‧主宰與差異
第6 章｜零售的藝術 　
‧每一家公司都是體驗型公司
‧體驗的鍊金術
‧欣然接受你的專業
‧新媒體
‧你的店面就是媒體
‧打造可點擊的店
‧擊沉旗艦店
‧讓每間店都是概念空間
‧別乞求忠誠。會員要收費
‧千萬別打折，永遠不要
第7 章｜商場的轉世重生　
‧下一波大賣空
‧商業不動產危機
‧信貸危機
‧我們怎麼會走到這一步？
‧我們不賣帳篷
第8 章｜零售復興
‧品牌成了新教會和新國家
‧供應鏈係為不確定性而建，而非看在減少成本分上
‧少害也是害
‧循環型經濟
‧英雄崇拜（H.E.R.O Worship）
‧邁向更光明的新時代

[Ale Hernandez · Rating 4 out of 5]

Fresh ideas in this era that we have to think in a disruptive way for Retail Business.

[Omar El-Mohri · Rating 3 out of 5]

Not so much interesting when it goes way beyond retails in most of the book, average over all

[Heath · Rating 4 out of 5]

Overconfident but thought provoking