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Mastering Microsoft Dynamics 365 Implementations

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Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion  In  Mastering Microsoft Dynamics 365 Implementations , accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget.  You’ll   Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers,  Mastering Microsoft Dynamics 365 Implementations  is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion. 

416 pages, Paperback

Published June 2, 2021

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Eric Newell

5 books

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210 reviews2 followers
June 28, 2025
📕 Why (Not) to read this book (Target Audience)

This book illustrates a structured approach for software rollouts. The link to Microsoft Dynamics is rather limited.

👀 How this book changed my daily live (Takeaways)

It shows that companies typically spend anywhere from 3–7 percent of their annual revenue on a project. The range tends to be closer to 3 percent for larger companies, around 5 percent for most companies, and closer to 7 percent for smaller companies with complex system needs. This means that if you are a company that has annual revenues of $100M, you should be spending about $5M on an ERP implementation.


⁉ Spoiler Alerts (Highlights)

One great tool to use to help identify what your processes are is a tool called SIPOC. What it stands for basically tells you how it works:
• Suppliers: Who provides you with inputs?
• Inputs: What are the inputs that you need to create your output?
• Processes: What do you do with the inputs to create your output?
• Output: What do you generate from these inputs?
• Consumers: Who consumes your output?
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