This book was so unexpectedly fantastic! Yes, it's very academic, yes it's a challenge to really pay attention through the whole thing as each page can be pretty dense. But Miller seems to be pretty aware of this and does his very best to make the content more approachable, in particular to non-practitioners.
Nevertheless, so many of the ideas he presents in this book made so much sense to me. He challenges so many of the terms and assumptions I'd grown accustomed to using when it comes to dealing with stress and responding to trauma, and offers some really interesting ways to change the way we think about stress, about work, and really about doing hard things.
The main crux of his book involves helping us reframe the way we talk about our work, away from the notion of protecting ourselves with thicker skin, towards opening our hearts even more and being willing to go through the process of having our hearts broken by the work that we do. He acknowledges that the physical and emotional effort we go through to avoid the discomfort associated with hard things ends up contributing to the very thing we hope to avoid (burnout, secondary traumatic stress, "compassion fatigue", etc). He fills each chapter with quotes and references to authors and poets that I, too, have been deeply impacted by, and I consider this book an excellent technical summation of many of the things I've only ever intuited in my heart.
It's probably not going to land the same way for everyone but, for me, this was a homerun.