Chief Ronald C. Glidden (Ret.) has written a strategy-filled resource for both new and experienced supervisors. He gives supervisors and managers at every level the tools they need to earn employee trust and commitment while giving them practical easy to follow steps to get the best performance results from their employees. From building trust to requiring accountability; from communicating clearly to giving recognition; Workplace Gold contains invaluable and practical leadership strategies that supervisors and managers can use every day.