This report discusses how to establish training and education for Site Reliability Engineers (SREs) with the goal of setting them up for success in their organization. In the report, the authors share their experience ramping up new SREs which are illustrated by providing use cases. The authors have spoken with several smaller organizations that are successful in ramping up people to do SRE.
Jennifer Petoff is a Program Manager for Google’s Site Reliability Engineering team and based in Dublin, Ireland. She has managed large global projects across wide-ranging domains including scientific research, engineering, human resources, and advertising operations. Jennifer joined Google after spending eight years in the chemical industry. She holds a PhD in Chemistry from Stanford University and a BS in Chemistry and a BA in Psychology from the University of Rochester.