Employees don’t work in a vacuum. When they show up at the office, they bring the rest of their lives along with them. When life is going well, they’re more engaged and productive; on the other hand, a stressful personal life can mean their work performance also suffers. That’s why it's so important for leaders to build a culture of well-being in the workplace: when your people are thriving, your business will, too.
Actionable advice:
Tap into your employees’ strengths.
Globally, just 33 percent of employees say their jobs give them the opportunity to use their unique strengths each day. This poses a challenge to employee well-being: people whose strengths aren’t used are more likely to suffer from boredom and low energy. So it's imperative that managers identify and tap into each of their employees’ unique skill sets. Research finds that strengths tend to stay the same for ten years or more, so developing the great qualities that your employees already have will help them thrive in the long term.
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Senior leaders can accelerate a culture of well-being, but bad managers will slow down progress.
When it comes to your employees’ well-being, your company culture can either make or break your efforts. As you’ll discover, there are several things you can do to accelerate a well-being culture in your organization. On the other hand, there’s one big risk factor that threatens this well-being culture.
Let’s start by looking at how you can accelerate a well-being culture.
The first factor involves your organization’s rules: Do your company policies encourage or discourage different aspects of well-being? The next accelerator is communication, which entails the messaging put out by your leadership team. These messages need to be consistent with a culture of well-being.
The key message here is: Senior leaders can accelerate a culture of well-being, but bad managers will slow down progress.
Other accelerators include incentives and recognition. Do you have an incentive system that inspires employees to take part in well-being initiatives, and do you recognize and celebrate the employees who get involved? Finally, you can also use your employee development schemes as an accelerator for well-being culture. So when you put together an employee’s development plan, ensure that it also includes personal well-being goals.
But there’s one big obstacle to building a culture of well-being: incompetent managers. An organization’s managers are the most important factor in the performance and overall engagement of employees. When well-being is threatened in times of stress and uncertainty, like during the COVID-19 pandemic, employees look to their managers for guidance.
Specifically, employees need four things from their managers – and whether or not they receive them can strongly impact their sense of well-being. First, employees look to their leaders for a sense of hope. They want to know whether there’s a plan for the future to ensure things will get better. They also want a sense of stability from their leaders; they need to know that they will be provided with the right resources to carry on with their jobs.
Employees also need to be able to trust their managers. They need to feel they’re getting relevant information at the right time – even if that information is negative. Finally, when their well-being is threatened, employees need compassion from their leaders. Research suggests that employees worry less and feel more confident in their roles when they believe that their leaders have their best interests at heart.