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Business Etiquette For Dummies

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While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today's business world. How do you promote the right sort of relationships in the global office? What are the new rules for the way we dress and converse with clients, colleagues, and bosses? What about the new rules for business entertaining, conferences, trade shows, and travel? Whether you're a new player in the working world or a veteran of the workplace, Business Etiquette For Dummies will clear up confusions about the complexities of social interactions in modern business. It doesn't matter where you work or whom you work for, by displaying proper business etiquette you can give your career a boost and grow both professionally and personally.

Business Etiquette For Dummies will get you acquainted with the etiquette of today's business, and help you build relationships and avoid potentially embarrassing situations. From dealing with the challenges of e-mail to entertaining foreign clients, this friendly guide will walk you through the new rules of business etiquette and show you why they are so important. You'll also discover how to:

Become a positive part of your office environment Deal with difficult people and ethical dilemmas Avoid business entertainment no-no's Survive conferences and trade shows Take inventory of your wardrobe Handle cyber communications smoothly Send all the right signals with your body language Navigate today's multicultural workplace Recognize and handle common conversational faux pas Times have changed drastically during the past few decades, and social and business niceties aren't nearly as pervasive or clearly defined as they used to be. If you want to find out how good manners can help you succeed in your professional life, Business Etiquette For Dummies can show you the way.

360 pages, Paperback

First published January 1, 2001

34 people are currently reading
217 people want to read

About the author

Sue Fox

49 books

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Displaying 1 - 7 of 7 reviews
7 reviews
July 16, 2011
I GOT THAT RIGHT EGO IN A BUSINESS PLACE AFTER READING THIS WONDERFUL PIECE BY SUE FOX.. IT IS LOVELY
Profile Image for Angela Blount.
Author 4 books691 followers
April 18, 2016
This was a great guide that happened to accompany one of my business classes.

While the standards it presents for resume writing and navigating cyber-space may be somewhat out of date, the principles regarding personal and professional conduct are timeless. The material is presented neatly but without that droning textbook feel most of us dread slogging through. (The occasional inclusion of a comic didn't hurt, either! :))

The sections on preparing for an interview--what to expect, practice ahead of time, and how to present yourself--were arguably the most invaluable parts of this book. I took away a great many tips that I'm certain helped me land a number of jobs over the years.
Profile Image for Omar Omran.
40 reviews1 follower
April 16, 2011
It is important to read because we do not know what we do not know.
Profile Image for J Crossley.
1,719 reviews18 followers
September 5, 2017
This etiquette book covers the different areas where you want to be strong in the workplace. From interviewing, writing, and interpersonal communication, the book is a comprehensive resource.
146 reviews1 follower
August 31, 2018

Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation.


This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:



Make a great first impression
Meet and greet with ease
Be a good company representative
Practice proper online etiquette
Adapt to the changing rules of etiquette
Deal with difficult personalities without losing your cool
Become a well-mannered traveler
Develop good relationships with your peers, staff, and superiors
Give compliments and offer criticism
Respect physical, racial, ethnic, and gender differences at work
Learn the difference between “casual Friday” and sloppy Saturday
Develop cubicle courtesy
Avoid conversational faux pas

Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2nd Edition, and make no mistake.


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