Characteristics of principle centered leaders
Continually learning - question self improving
Service orientated
radiate positive energy - be peacemaker, Hermosa or reverse destructive energy
Believe in other people - the unseen potential - don't carry grudges
Lead balanced lives- actions proportionate to the situation
See life as an adventure - have flexibility as a key principle
Synergistic - complement with the strengths of others
Exercise for self renewal - physical, mental, emotional, spiritual
7 Habits
Be proactive
Begin with the end in mind - goals
Put first things first
Think win-win
Seek first to understand - Then to understand
Synergise
Three Resolutions - to over come forces working against our resolutions: appetites and passions, pride & pretension, aspiration & ambition
To exercise self-discipline & self denial
To work on character & competence
To dedicate my talents an resources to noble purposes and to provide service to others
Primary Greatness
primary greatness through character, personality is secondary
three essential character traitsfor primary greatness
integrity - the value we place on ourselves
maturity - bamlance between courage & consideration
Abundance mentality - that there is plenty out there for everybody - the oppoaite of the sarcity mentality
start from inside-out rather than outside-in
Dag Hammarskjold (past UNSG): " It is more noble to give yourself completely to one individual than to labour diligently for the salvation of the masses
Orginisational develpment Process
gather adn diagnose data
select priorities, values & objectives
identify and evaluate alternatives
plan and decide action steps
compare results with orgaisational goals and objectives
Ten suggestions to increase aleader's honour and power with others:
Persuasion - sharingideas, respecting input, keeping comms alive
patience - maintain a long term perspective
gentlenss - when dealing with vulnerabilities of followers
teacheableness - accepting you don't have all the answers
acceptance- giving benefit of the doubt, withholding judgement
kindness - thoughtful inrelationships
opennes
compassionate cnofronttion - making it safe for followers totake risks
consistency - in leadership style
integrity- matching words and feelings with thoughts and actions
Clearing Communcation lines
Required attitudes:
assume good faith, do not question person's sincerity or sanity
care about the relationship and want to resolve the difference in perception - seek their help in understanding their point of view
be open to influence nd be repared to chnge
Required behaviours:
listen to understand
speak to be understood
start dialogue from coomon point of understanding - move slowly into areas of disagreement
Methods of Influence:
by example - who you are and how you act:
refrain from saying the unknd or negative thing
exercise patience with others
distinguish between the person and the behviour or performance - important ot recognise person's intrinsic worth
perform anonymous service - increases sense of intrinsic worth
choose the proactive response - ie decide don't wait to be forced to react
keep promises you make to others
focus on circle of influence
live the law of love - recognising people's intrinsic worth
building caring relationships -do you understand and care
assume the best in others
seek first to understand
reward open, honest expressions or questions
give an understanding response
if offended, take the initiative
admit your mistakes, apologize, ask for forgiveness
let arguments fly out open windows - give no answer to contentious arguments or irresponsible accusations- let them expen themsleves rather than ignite pent-up hostility
go one on one - one to ne tme for spouse and children
renew your comitment to thingd you have in common
be influenced by them first -- we have influenc ewith others to the degree they feel they have influence with us
accepttheperson and the situation - the first step in changing or improving another is o accept him as he is
by mentoring though instruction - what you tell me
prepare yourmind and heart before yuo prepareyour speech - I rprepareyurself before going into the house each night - how can Ibless my wife andchildren
avoid fight or flight - talk through differencesrecognise and take time to teach. It is time to teach when:
people do not feel threatenedyour are not angry or frustrated
when the other persn needs help and support
agree on the limits, rules, expectations and cnosequences
don't give up or in to bad behaviour - don't protect from the consequences
be there at the cross roads - support those makig decisions - think before you act, takethe long term perspective - remember hat eople tend to act in terms of howtey feel rather than howthey act
speak the languages of logic and emotion - be prepared to comunicate in one of fourother ways:
to give time - transfers worth
be patient - also recognises worth
seek to understand
openly express our feelngs
delegate effectively - three phases:
initial agreement - people have a clear understanding of what is expected and what resoucrs, authority, lattitude and guidelines
sustainingthe delegatees - supervisor as the source of help
accountability process - ie self evaluation asdelegatees are supervisedby results/performance
involvepeople in meningful projects - projectstake on meaing when people are involed in the planning
law of he harvest - we reap what we sow
let natural consequences teach responsible behaviour
Three big mistakes:
advising befre being understood - must seek to understand first
attempting to rebuild relationships without chnaging conduct or attitude - mustshow consistencey and sincerity
assuming that good example and relationship are sufficient - must teach as well
Eight Ways to enrich marriage and family relationships
retain a long term perspective -where there is a will there is a way
rescript your marriage/family on the people involved not your own experiences and expectations
reconsider your roles - producer, manager, leader
reset goals - focus on production capacity of each memeber of family rather than the production of desired results
re-align family systems -
goals and plans
teaching & training
communicating & problem solving
Refine three vital skills
time mngt - self mngt
communication
problrm solving
Regain internal security - most people derive their secuirty from external sources - possessions & environment - life made insecure by what ever happens to these source. Seven independent sources
God
appreciate nature
sharpen the saw - physically, mentally & spiritually
give service
show integrity
the person tha loves
develop a family mission statement
Ten keys to making champions of your children/employees
work to build children's self-esteem
encouraging 'character' over 'personatity'
encourage them to develop their oen interests
create an enjoyable family culture
plan ahead
set an example of rxcellence
teach them to visualise to help them reach their own potential
adopt teir friends
teach them to have faith, believe and trust in others, and to affirm, build, bless and serve othes
provide support, resources and feedback
Seven Characteristics of abundance Managers
return often to sources of internal security
seek solitude and enjoy nature
sharpen the saw regularly
serving others anonymously
maintan a long term relationship with another person
they forgive themselves and others
they ae problem solvers
Seven Chronic Problems
no shared vision or values
no strategic path
poor alignment - between structure and shared values, vision and systems
wrong style - mngt philosophy does not sit ith shared vision
Low trust
no itegrity - values do not equal habits
Steps for settng up win-win agreement
specify desired results
set some guidelines
identify available resources
define accountability - specify how performance willbe evaluated
determine the consequenes
Six conditions of empowerment
Character - integrity, maturity, abundance mentality
Skills - communcations,planning/organisation, synergistic probelm-solving
win-win agreement
self-supervision
helpful structure & systems
accountability - self-evaluation
Perforance agreements - managing expectations
Preconditions: trust & communication
use win-win principles for the agreement
How to get comleted staff work (ie for delegation to work)
provide a clear understanding of the desired results
give aclear sense of what level of initiative people have
claify assumptions
provide as much time resources and access as possible
set a time and space for reviewing the completed staff work
Four areas of total quality:
personal & professional development
interpersonal relaionships
managerial effectiveness
organisatinal productivity