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The Unconscious at Work

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Working in the human services has always been stressful, and the current massive changes in the organization of these services, together with dwindling resources and ever greater demands for cost effectiveness, add to the stresses inherent in the work. Even in the best run and best resourced organizations there are pockets of irrationality where unconscious institutional processes undermine both effectiveness and morale.
The contributors to this book use ideas drawn from psychoanalysis, open systems theory, Bion's work with groups, and group relations training to explore the difficulties experienced by managers and staff in a wide range of care settings. Each concept is illustrated with examples from practice to make it recognizable and useful to the reader.
Each chapter develops a theme relating to work with a particular client group or setting (including hospitals, schools, day centres, residential units, community services and many others), or explores aspects of work organization (for example, the supervisory relationship, facing cuts and closure, or intergroup collaboration). By describing both the difficulties and their own feelings and thoughts while consulting to these institutions, the authors offer the reader new ways of looking at their own experiences at work which will be both enlightening and helpful.

248 pages, Paperback

First published August 11, 1994

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About the author

Anton Obholzer

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Displaying 1 - 3 of 4 reviews
Profile Image for Rod MacLeod.
298 reviews11 followers
August 24, 2019
I read this book years ago and it had a huge impact on my work and understanding how organisations work. Brilliant and I suspect timeless
Profile Image for Barbara.
2 reviews3 followers
February 12, 2013
Written in beautifully clear language that is pleasantly free of jargon. Had to read it as part of studies many years ago, but now choose to read it for its rewarding insights into organisational mindsets, and by extension the mindsets of individuals.
Profile Image for Sarah Wilson.
53 reviews1 follower
May 11, 2024
The language is a product of its time - but this book has been absolutely gamechanging for my working life - highly recommend to anyone working in public services
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