Accountability at Work: How to make and keep promises and have others do the same

by Carolyn Taylor

''You can count on me'' is a phrase we don't hear often enough in the workplace. It is the language of accountability - and putting accountability at the heart of any business can be transformational. In this step-by-step guide, Accountability@work, Carolyn Taylor, one of the world's foremost experts in organisational culture change, shows how to master the promise-making process and establish a lasting culture of accountability.

 

This book will help you to

deliver your promises, and have others do the samebe a creative and effective leader, holding others to accountmaximise your productivity and capacity to performmake lasting culture change within your organisationbuild your reputation as someone people can count on. 

"Imagine a world where everyone did what they said they would do, exactly when they said they would do it...Think what an impact being a renowned promise-keeper would have on your reputation and your customers' trust of you, and how it might alter the way your business and work relationships function...This is the life-changing power of accountability." from the Foreword

Genres: Business

108 pages, Kindle Edition

Published April 22, 2021

Reviews

[Ian Forrester · Rating 5 out of 5]

A brilliant book detailing a great process for ensuring accountability at work. In a world where too many people think they’ve received a promise to deliver a piece of work, and where too many people commit to a delivery without really thinking things through, this super-useful text provides a framework for asking for and receiving promises. Where many texts spend pages and pages skirting around the subject with filler, Carolyn’s book is succinct and packed with tonnes of useful, actionable advice. Highly recommended.

[Linda · Rating 5 out of 5]

Great advice

Carolyn has written yet another awesome book. Reaffirms what I’ve always considered accountability to be but presented in a way that is applicable for most managers (and principles that transfer to parents, teachers, those in relationships, etc).

[Rick Yvanovich · Rating 4 out of 5]

A model that works

I’ve read multiple books on accountability and this one I feel is a simple and comprehensive model to follow.

Others have said it before me and I’ll say it again anyway.

Why did I not work this out before? I wish I had read and learnt about this model before

We’ll now I have and so can you