What do you think?
Rate this book
Scaling Conversations: How Leaders Access the Full Potential of People
Find out what your customers and employees are really thinking with this indispensable resource
Scaling How Leaders Include Their Employees, Customers, and Community in Decision Making delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater.
Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how
Scale your business by listening to the voices that really matter Access and maximize the human capital in your organization Make decisions that create unity and move the group forward Decrease employee turnover caused by poor communication Within these pages, you'll learn how to better facilitate conversations with a wider and more representative array of clients and employees, and not just the loudest ones in the town hall meeting or Slack channel. Perfect for any leader who's responsible for understanding what employees are really feeling and thinking, Scaling Conversations also belongs on the bookshelves of anyone who wants to learn how to discover what the "silent majority," who are often drowned out by the loudest people in the room, actually believes.
Scaling How Leaders Include Their Employees, Customers, and Community in Decision Making delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater.
Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how
Scale your business by listening to the voices that really matter Access and maximize the human capital in your organization Make decisions that create unity and move the group forward Decrease employee turnover caused by poor communication Within these pages, you'll learn how to better facilitate conversations with a wider and more representative array of clients and employees, and not just the loudest ones in the town hall meeting or Slack channel. Perfect for any leader who's responsible for understanding what employees are really feeling and thinking, Scaling Conversations also belongs on the bookshelves of anyone who wants to learn how to discover what the "silent majority," who are often drowned out by the loudest people in the room, actually believes.
- GenresLeadershipCommunication
192 pages, Kindle Edition
Published April 14, 2021
5 people are currently reading
120 people want to read
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 5 of 5 reviews
May 25, 2022
I came across this book because GoodReads recommended it. I trusted the algorithm and I am so glad that I did. Over the past 30 years, it has always, yep always, been a challenge to orchestrate the balance of qualitative and quantitative research methodologies to achieve a valuable result. [Dave Macleod](https://twitter.com/davyno) also had the pain of these two complementary yet unfriendly methodologies and has solved it with his SaaS solution, [https://thoughtexchange.com/](https:/....
Throughout the book [Dave](https://twitter.com/davyno) presents an entertaining narrative of the journey through trying to truly understand people and how to do it at scale for teams, companies, or communities.
Throughout the book [Dave](https://twitter.com/davyno) presents an entertaining narrative of the journey through trying to truly understand people and how to do it at scale for teams, companies, or communities.
October 14, 2021
Second half was much more valuable than the first half.
August 13, 2021
Effective necessary book for the remote world today!
A really powerful book for managers, directors, and business professionals who lead growing teams!
Scaling Conversations by Dave MacLeod provides a breath of relief to leaders struggling to effectively communicate with their teams, whether in person or remote, at scale.
Dave has a decade of experience leading a remote team and has worked with thousands of leaders across North America.
What was once an easy team conversation in a boardroom has now turned into 100 unread Slack messages in a small digital chat room.
Dave will ease the tension and provide invaluable strategies on how leaders can make their communication more inclusive and allow all employee voices to be heard.
From top-down and bottom-up, all employees have a voice and ideas that should be surfaced. Let Dave give you the guidance in his new book, Scaling Conversations to help raise up the voices of those who rarely feel empowered to speak up.
Share this post with someone who would find value in this book or grab a copy for them.
Here’s to facilitating better conversations!
Merged review:
Effective necessary book for the remote world today!
A really powerful book for managers, directors, and business professionals who lead growing teams!
Scaling Conversations by Dave MacLeod provides a breath of relief to leaders struggling to effectively communicate with their teams, whether in person or remote, at scale.
Dave has a decade of experience leading a remote team and has worked with thousands of leaders across North America.
What was once an easy team conversation in a boardroom has now turned into 100 unread Slack messages in a small digital chat room.
Dave will ease the tension and provide invaluable strategies on how leaders can make their communication more inclusive and allow all employee voices to be heard.
From top-down and bottom-up, all employees have a voice and ideas that should be surfaced. Let Dave give you the guidance in his new book, Scaling Conversations to help raise up the voices of those who rarely feel empowered to speak up.
Share this post with someone who would find value in this book or grab a copy for them.
Here’s to facilitating better conversations!
A really powerful book for managers, directors, and business professionals who lead growing teams!
Scaling Conversations by Dave MacLeod provides a breath of relief to leaders struggling to effectively communicate with their teams, whether in person or remote, at scale.
Dave has a decade of experience leading a remote team and has worked with thousands of leaders across North America.
What was once an easy team conversation in a boardroom has now turned into 100 unread Slack messages in a small digital chat room.
Dave will ease the tension and provide invaluable strategies on how leaders can make their communication more inclusive and allow all employee voices to be heard.
From top-down and bottom-up, all employees have a voice and ideas that should be surfaced. Let Dave give you the guidance in his new book, Scaling Conversations to help raise up the voices of those who rarely feel empowered to speak up.
Share this post with someone who would find value in this book or grab a copy for them.
Here’s to facilitating better conversations!
Merged review:
Effective necessary book for the remote world today!
A really powerful book for managers, directors, and business professionals who lead growing teams!
Scaling Conversations by Dave MacLeod provides a breath of relief to leaders struggling to effectively communicate with their teams, whether in person or remote, at scale.
Dave has a decade of experience leading a remote team and has worked with thousands of leaders across North America.
What was once an easy team conversation in a boardroom has now turned into 100 unread Slack messages in a small digital chat room.
Dave will ease the tension and provide invaluable strategies on how leaders can make their communication more inclusive and allow all employee voices to be heard.
From top-down and bottom-up, all employees have a voice and ideas that should be surfaced. Let Dave give you the guidance in his new book, Scaling Conversations to help raise up the voices of those who rarely feel empowered to speak up.
Share this post with someone who would find value in this book or grab a copy for them.
Here’s to facilitating better conversations!
May 4, 2021
Scaling Conversations is a fun and insightful read. Full of proven concepts about human connection and conversation that will make me a better leader. The examples and graphics in this book will be useful on the job to help me empower and align the teams I work with. Highly recommend!
November 4, 2023
I am a big Thought Exchange fan, and I thought this book had some interesting insights on some of the theory and methodology.
Displaying 1 - 5 of 5 reviews