Strategic advice, illustrated with real-world examples, explains how to more effectively control maintenance costs for client/server software often the single largest IS expense for companies. Examining the common challenges and pitfalls associated with client/server software, the author outlines a strategic framework for managing client/server development and maintenance projects. He discusses why client/server software maintenance is so difficult to manage, and how other companies, including Fortune 500 companies, have addressed the problem. Annotation c. by Book News, Inc., Portland, Or.