360 Feedback

by Peter Ward

This volume explains how to profit from the 360-degree feedback technique - a feedback methodology developed by NASA to assess developments in space exploration - within an organization.

268 pages, Paperback

First published October 1, 1997

About the author

Peter Ward is a British business and technology reporter whose reporting has taken him across the globe. Reporting from Dubai, he covered the energy sector in the Middle East before earning a degree in business journalism from the Columbia University Graduate School of Journalism. His writing has appeared in Wired, The Atlantic, The Economist, GQ, BBC Science Focus, and Newsweek.

Reviews

[Susan Janda · Rating 4 out of 5]

To join the KrogerFeedback Survey, the initial step involves obtaining a purchase receipt from your recent visit to any Kroger store. This receipt contains the vital KrogerFeedback Survey Code necessary to access the survey website. As a token of appreciation for participating in the Customer Satisfaction Survey, Kroger rewards to get 50 fuel Points. Your input aids in their service improvement efforts, and in return, you earn fuel points. To begin the survey, you'll need to input specific receipt details, including the date and time of your visit, store number, lane number, and transaction number.