Mediating High Conflict Disputes: A Breakthrough Approach with Tips and Tools and the New Ways for Mediation

by Bill Eddy, Michael Lomax

High conflict mediation requires a paradigm shift from traditional mediation—high conflict experts Bill Eddy and Michael Lomax show you how.Over the past twelve years, the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method called New Ways for Mediation®. Mediating High Conflict Disputes gives all of the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases—or any cases. This book is divided into three Part 1 provides a thorough explanation of the thinking and behavior of parties with high conflict personalities, with an emphasis on what does not work and should be avoided.Part 2 provides a detailed description of the New Ways for Mediation method, including several paradigm shifts in each step of the process for greater success. Its similarities and differences with interest-based negotiations and transformative mediation methods are explained. Part 3 includes numerous examples describing cases with special issues in several settings, including family, workplace, and disputes involving government agencies.

Genres: Psychology, Nonfiction

287 pages, Kindle Edition

Published June 15, 2021

About the author

Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden.

As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including:

High Conflict People in Legal Disputes
It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything
SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

He is also the developer of the “New Ways for Families” method of managing potentially high conflict families in and out of family court. He is currently developing a method for managing potentially high conflict employees titled “New Ways for Work.”

Reviews

[Jessi Riel · Rating 4 out of 5]

More helpful than I expected!

[Camila H · Rating 3 out of 5]

3.5 ⭐️ — Estuvo bien, solo esperaba más. Es completamente enfocado para mediadores.