"The Culture Paybook" describes itself as "60 Highly Effective Actions to Help Your Group Succeed" and it pretty much does what it says on the cover in that regard. And, with 60 tips, as they are called within the book, there are no doubt some that will resonate more than others. Some that will be more relevant, some that will seem like a bad fit. But, with 60 to choose from it's likely fair to say that most people will be able to find something that gives them an idea to work with.
For me, there were two big aspects of the book that I really liked. But first, a very minor niggle. Despite the headline note of it being about "your group" the book is essentially written as purely a corporate/business guide. It does draw in examples of professional sports teams and the constant favourite of any team building concept - the military. Which are ultimately still fairly corporate environments. People are still part of a group being paid to do a job. It's a small detail, but one that is worth considering at times. Many of the ideas can be used in other settings, more of that later, but the book talks about things like effective meetings and other corporate culture ideas.
Something I really did appreciate given the business focus was the effort to look at remote workers. Tips that are especially relevant to ensuring remote members of a group feel included were marked with a little WFH icon and there was a good proportion of ideas that looked at both fully remote and hybrid workplaces which I think does give a lot of the ideas here new life and relevance.
As good as that is, it underlines the way I think this book doesn't look hard enough at something it actually does pretty well - being relevant outside of business.
In truth, this book has many ideas that could potentially apply to any group even if they are only framed in terms of businesses. The remote workers? Many of us have family members who live considerable distances away. Now that video meetings and other remote work tools have become normalised, there is a place for them in other groups, such as families, too. And whilst some of the WFH tips may not be suitable for a remote family gathering, as someone who has lived and worked considerable distances from my closest family members, I can see how some of the thinking could have been used by us.
Another aspect that the book talks a lot about is a culture of safety. How people only share fears and concerns with people when they feel safe in the many ways that apply, and it does look at it in from accepting personal mistakes right through to societal and demographic issues. Again, this feels like a healthy update on the many business books written even a few years ago. But, despite being slightly less absolute in the business focus than the WFH tips, I also found myself thinking about other groups, especially families.
We have all heard nightmarish stories of dealing with in-laws, or awkward Christmas dinners as a relative you may have little in common with besides a family tie goes off on a subject that causes friction. Again, subjects that can be both very individual and personal, or relevant to the wider world such as politics. By considering some of the tips on how to ensure staff feel safe and accepted, perhaps spending time with our families could be more enjoyable.
This brings me back to that cover blurb about helping "Your Group". A number of these tips do apply to a wide array of groups. Essentially, any group that includes people who may not necessarily choose to be around each other, even in small subsets and minimal doses, could potentially take something away from the tips in the book. But they're essentially all presented as business tips. Sure, it's easier to get everyone in a group to take part in some activities when they're paid to be there, but if that aggressive relative could learn why they make people feel uncomfortable when criticising others' clothes/jobs/partners then why not give at least some tips a try?
Essentially, as with many similar books, the strength of the writing is really found in the interpretation of the reader. The difficulty that always arises is that those who would benefit most from the advice often struggle to see such books as anything other than a definitive set of rules.
As an example, early on the book brings up the, now somewhat cliched, "two pizza rule" for meetings. It carefully lays out that 6 is the maximum ideal number for a meeting. And then late in the book gives a number of exercises for groups of 8 or 10. Because adapting is an important tool too, possibly one of the most important in fact. If your group has 7 people would you really build a stronger culture by excluding someone to ensure you don't go over 6? Of course not. But when I look back at the group leaders I've encountered with the weakest cultures, I also realise that they would adopt that as a rigid rule no matter what.
Overall the book remains good, even the recommended exercises are well presented so that people like me who tend to dislike such things can quickly move on to the next section. I just feel that it sells itself short. It makes a bold proclamation that doesn't mention business, and then makes it all about work. It even offers a lot of ideas that can be used in the abstract manner it suggests, but it never fully embraces that potential. I feel I want to keep a number of these tips in mind going forward. Even if sometimes they're variations.