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Designing the Total User Experience at IBM: An Examination of Case Studies, Research Findings, and Advanced Methods:a Special Double Issue of ... Interaction, Vol. 14, Nos. 3&4)
Volume 14, Numbers 3 & 4
K. Vredenburg, Designing the Total User Experience at An Examination of Case Studies, Research Finding, and Advanced Methods. R. Sobiesiak, R.J. Jones, S.M. Lewis, DB2 Universal A Case Study of a Successful User-Centered Design Program. D.A. Swain, K. Yamazaki, A. Kumaki, Putting the "D" in User-Centered Design in the ThinkPad Experience Development. V. Healy, R. Herder, A Walk-Up-and-USE Information System for the Sydney A Case Study in User-Centered Design. M. Ominsky, K.R. Stern, J.R. Rudd, User-Centered Design at IBM Consulting. C-M. Karat, J. Karat, J. Vergo, C. Pinhanez, D. Reicken, T. Cofino, That's Entertainment! Designing Streaming, Multimedia Web Experiences. J. Lai, S. Mitchell, M. Viveros, D. Wood, K.M. Lee, Ubiquitous Access to Unified A Study of Usability and the Use of Pervasive Computing. M.A. Rodriguez, Development of Diagrammatic Procedural Instructions for Performing Complex One-Time Tasks. M.D. Polkosky, J.R. Lewis, Effect of Auditory Waiting Cues on Time Estimation in Speech Recognition Telephony Applications. R.J. Kamper, Extending the Usability of Heuristics for Design and Lead, Follow, and Get Out of the Way. J.R. Lewis, Psychometric Evaluation of the PSSUA Using Data From Five Years of Usability Studies. E. McFadden, D.R. Hager, C.J. Elie, J.M. Blackwell, Remote Usability Overview and Case Studies. D. Gruen, T. Rauch, S. Redpath, S. Ruettinger, The Use of Stories in User Experience Design. D. Bardon, D. Berry, C. Bjerke, D. Roberts, Crafting the Compelling User Experience. BOOK REVIEWS.
K. Vredenburg, Designing the Total User Experience at An Examination of Case Studies, Research Finding, and Advanced Methods. R. Sobiesiak, R.J. Jones, S.M. Lewis, DB2 Universal A Case Study of a Successful User-Centered Design Program. D.A. Swain, K. Yamazaki, A. Kumaki, Putting the "D" in User-Centered Design in the ThinkPad Experience Development. V. Healy, R. Herder, A Walk-Up-and-USE Information System for the Sydney A Case Study in User-Centered Design. M. Ominsky, K.R. Stern, J.R. Rudd, User-Centered Design at IBM Consulting. C-M. Karat, J. Karat, J. Vergo, C. Pinhanez, D. Reicken, T. Cofino, That's Entertainment! Designing Streaming, Multimedia Web Experiences. J. Lai, S. Mitchell, M. Viveros, D. Wood, K.M. Lee, Ubiquitous Access to Unified A Study of Usability and the Use of Pervasive Computing. M.A. Rodriguez, Development of Diagrammatic Procedural Instructions for Performing Complex One-Time Tasks. M.D. Polkosky, J.R. Lewis, Effect of Auditory Waiting Cues on Time Estimation in Speech Recognition Telephony Applications. R.J. Kamper, Extending the Usability of Heuristics for Design and Lead, Follow, and Get Out of the Way. J.R. Lewis, Psychometric Evaluation of the PSSUA Using Data From Five Years of Usability Studies. E. McFadden, D.R. Hager, C.J. Elie, J.M. Blackwell, Remote Usability Overview and Case Studies. D. Gruen, T. Rauch, S. Redpath, S. Ruettinger, The Use of Stories in User Experience Design. D. Bardon, D. Berry, C. Bjerke, D. Roberts, Crafting the Compelling User Experience. BOOK REVIEWS.
296 pages, Paperback
First published September 1, 2002
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