If you ask yourself these questions, your mind has to make this simple Active listening refers to a listening pattern that keeps you engaged with your interlocutor in a positive way. It is the process of listening carefully while someone else is speaking, paraphrasing and reflecting what is being said, and withholding judgment and advice. It is an extremely powerful approach, used by speakers, politicians, psychologists and the most influential people around the world. When you practice active listening, you make the other person feel listened to and appreciated. In this way, active listening is the foundation for any successful conversation. Here's a little taste of what you'll ◆ Define active listening and its key components ◆ Identify ways to become a better listener ◆ Interpret the emotional states of the people around us. ◆ Use body language to reflect a positive listening attitude ◆ Understand the subtle signals you are sending and increase your emotional intelligence. ◆ Create a listening mindset using positive framing, positive intent, and focus ◆ Express your feelings and ideas more effectively. ◆ Understanding the clues offered by the choice of words. ◆ Avoid misunderstandings. ◆ Find out if a person is lying to you. ◆ Demonstrate greater assertiveness when interacting with others. ◆ Substantially improve interpersonal relationships ◆ And much more! By the end of this book, which is actually a crash course, you will be able to understand what others want, strategically respond to their wants and needs, create compelling and clear messages, and develop the critical communication skills needed to move forward in business. and in life. In short
As a Retail Manager I see so much value in this book. There's so much going on in a day, but when I'm speaking to someone I need to be present and really listen. Good communication is key to building strong professional and personal relationships. There are some things I could definitely tweak. It was eye opening.
The ability to be an Active Listener is critical to both people’s professional and personal lives. It’s a skill that constantly needs to be practiced, because it’s so easy to fall back to old ways. This book details how to be effective and listen actively.