Partly reminiscent of Robert Cormier's style and partly that of Walter Sorrells, Need is a strong second creative endeavor for Joelle Charbonneau, who burst onto the scene with her Testing trilogy a few years prior. Deadly secrets and lies are in play as a community of ordinary teens gradually springs the trap on themselves and discovers they are the real monsters from their worst nightmares. The descent begins with a new fly-by-night social network website exclusively for Nottawa High School kids. The home page asks a simple, irresistible question: what do you need? What do you want? You type in an anonymous request, and NEED promises to do its best to fulfill it. Initially all that's required is for the asker to invite a few friends from school to join NEED. If they do, their request is as good as granted. Kaylee hears about NEED through her friend Nate, whose older brother was one of the first to join. Nate types in that he "needs" a good grade on a test in school that will decide whether he passes or flunks the class, but a more serious need weighs on Kaylee's mind. Her little brother, DJ, has had several bouts of kidney disease, and his prognosis worsens each time. He's okay at the moment, but the next setback could put him at need for an emergency kidney transplant, and vital organs are a scarce commodity. Kaylee and her mother aren't a match to donate, and her father inexplicably walked out on the family months ago. Kaylee has bullied, begged, and manipulated her peers at school to be tested, but even if she can find someone willing to live the rest of their life without a kidney, they'd have to be a match. Could NEED provide the solution to DJ's problem?
Within days practically every NHS student is signed up with NEED, and the requirement for request fulfillment changes. Now the price is to perform a specific action mandated by NEED and post photo evidence to the website. The deeds seem like light mischief, each one a tiny pinprick, but added together those pinpricks aren't so insignificant. The first death emits shockwaves through the school, especially Bryan, who did the deed that led to the death of the girl he not-so-secretly loves. He wasn't aware of NEED's murderous intent when he dropped that box off on the girl's doorstep, but he killed her as surely as if he pulled a trigger on a gun he didn't think was loaded. Can he live with the fact that he not only robbed a girl of her life, but that it was a girl he cared for very much? Only Bryan knows his culpability, but the anchor of remorse is too heavy to carry. He asks NEED for a gun, planning to end his torture with one bullet.
Bryan isn't the only Nottawa high-schooler who's done something they can't take back. NEED has its finger on the pulse of every adolescent in town, pushing the right psychological buttons to get them to attempt stunts they never would if they weren't protected by anonymity. Some students approach their tasks with trepidation, hating what they have to do to earn more free stuff, while others revel in the mayhem and destruction they author, eager to carry out missions purely for the sake of thrills. Kaylee's reputation isn't great after the prodding she's done in the past to get a kidney donor for DJ, but it declines precipitously as NEED takes hold in local youth culture. When Kaylee decides NEED has gone too far and is hurting kids, she seeks help, but her mother is skeptical. Her daughter has lied before to draw public attention to DJ's plight, and Kaylee's mother worries that this stress could affect her ailing son. The school counselor, Dr. Jain, doesn't believe anything Kaylee says about NEED. The website's strict rules about not discussing NEED mean the other kids haven't stepped forward to report anything to the police, and now Dr. Jain, Kaylee's mother, and law enforcement think Kaylee is merely unstable. Their pity turns to suspicion when NEED retaliates for Kaylee's police report by framing her for some of the atrocious acts committed in the name of NEED. If she can't unmask the mastermind behind the site before police apprehend her, more of her friends will die violent deaths, and Kaylee won't taste freedom for years. Worse, DJ's odds of getting a donor kidney may evaporate. But the worst might be if a kidney suddenly does turn up...
Need features an intricate plot and smart social commentary, and these aspects almost vault it to greatness. When we behave badly, we're quick to rationalize it because if we can't believe in our own goodness, how do we go on? When we're one of many acting irresponsibly, and only in minor ways, it's human nature to let ourselves off the hook if those little things accumulate into a tragedy. The end result wasn't our fault, right? But as much as we need to convince ourselves otherwise, when we do something wrong and it leads to sobering consequences, we're at fault. We can't hide behind the excuse of ignorance. NEED appeals to a feeling in each of us that Nate gives voice to: "Sometimes being smart is about getting the desired result without having to do something you hate in order to get it." Efficiency is good; why expend unnecessary energy if there's a better way to get what you need and want? But are we willing to harm people if it means we can have our way? Where do we draw the line when it comes to our actions, which we and no one else control? Nate also understands the effect of anonymity on people. "(He) loves watching how the people we know behave online. He says it's the only way to see someone's true nature. It's a fairly simple choice to be nice to someone who's right in front of you. After all, as Nate says, why risk a punch in the face if you don't have to? But online there's an invisible shield that Nate claims allows people to feel protected from the consequences of their actions. Because of that, they stop behaving like they are supposed to and instead do what they want. No matter who they upset or hurt." The ostensible invulnerability of anonymity engenders false courage, lowering inhibitions as new standards emerge for what people will tolerate. It's disheartening how cruel people are when safeguarded by anonymity, and that shield contributes to how far the NHS students are ready to go for the material possessions they crave. When the impact of their actions finally hits home, the grief is overwhelming. Bryan's mother doesn't know he played a role in the homicide of the girl he loved, but she knows he's upset, and offers sound advice. "(W)hen you're sad and the walls feel like they're closing in, I want you to remember that the only way to get out of the tunnel is through it. You'll get through this, Bryan." But is it fair for him to make it through when his victim never had a chance? Is there any moving through this darkest of tunnels that Bryan can imagine?
Thematically, Need reminds me of Neal Shusterman's The Shadow Club, and I mean that as a compliment. It grapples with tough issues of individual and group responsibility, agonizing guilt, and coping with consequences that can't be dismissed with the wave of a magic wand. There are chilling and heartbreaking scenes that left me on the brink of rounding my two-and-a-half star rating to three stars, but I'm not sure I can do it. Regardless, this is a good book, and Joelle Charbonneau proves her talent. It's refreshing to see a standalone novel of this type. If you like fast-paced teen mysteries, Need may be for you.