Feedback That Works: How to Build and Deliver Your Message, Second Edition (International Spanish)

by Center for Creative Leadership

Providing feedback to others about their performance is a key developmental experience. This revised and updated book demonstrates how to make the feedback you give even more effective so that others can benefit from your message. In this new edition, we've updated how we talk about, teach, and demonstrate the SBI Feedback model, which has helped many leaders give actionable, direct, and objective feedback. We've also added material dealing with giving virtual feedback, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.

Genres: Leadership

66 pages, Paperback

Published October 28, 2019

Reviews

[Victoria · Rating 3 out of 5]

SBI can work great, and this book is a solid intro. What it's missing in the pitfalls section is advice on what to do if the person you're giving/receiving feedback to/from isn't acting in good faith.

[Ash · Rating 5 out of 5]

Short but useful, explains the situation-behaviour-impact model for feedback with good lists of pitfalls to avoid.