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E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in the Workplace
In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, make better use of e-mail time, and avoid problems that can be costly. The book includes questions and exercises.
- GenresBusiness
181 pages, Paperback
First published January 1, 2005
10 people are currently reading
127 people want to read
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Displaying 1 - 6 of 6 reviews
September 24, 2017
Read this book for work - it was recommended reading for one of my employees. I read it so we could discuss.
While some of the recommendations were good reminders, I was noticed a few typos/sentences left hanging in the "sidebar" boxes.
While some of the recommendations were good reminders, I was noticed a few typos/sentences left hanging in the "sidebar" boxes.
March 23, 2017
This is actually a pretty good guide to etiquette for email. I've only ever used personal email and not work email -- I got a job six months ago where I now have a work email address and have to contact clients via email. I found it in our online library, and found a bit of useful information.
There's surprisingly little dated material in this book, which is why I found it so applicable to my work. I don't get a lot of email, so I don't need to worry about the overwhelming nature of my inbox, but I can use these lessons in my personal email, which is a hot mess.
If you need a quick read and want to enrich your email etiquette knowledge, grab this one.
There's surprisingly little dated material in this book, which is why I found it so applicable to my work. I don't get a lot of email, so I don't need to worry about the overwhelming nature of my inbox, but I can use these lessons in my personal email, which is a hot mess.
If you need a quick read and want to enrich your email etiquette knowledge, grab this one.
February 2, 2019
Too basic.
July 9, 2010
Who hasn’t "replied all" only to notice a millisecond after hitting send that your snarky response to dirty dishes in the coffee room went to the whole team? Oh wait, no really, you haven’t? Wow. Ok, well then you probably don’t need to read any further.
Email: A Write it Well Guide is a guide to the basics of emailing at work. There is nothing revolutionary in the book, but it does contain quite a few good tips, and not surprisingly, the tips apply to all types of writing, not just emails. Specifically, the author’s instructs the reader to:
• Think about why you are writing the email, to whom the email is going, what information does the receiver need, and should this information be conveyed in an email before you write.
• Make sure most important info is up front, because people do not read whole email messages all of the time. Put details towards the bottom.
• Use the 15 second rule: pretend you only have that much time to get your point across.
• When responding to an email, make sure that you read the email thoroughly and answer the question asked in the email. This will save you time and the recipient time.
• PROOFREAD
• If you send the same emails often, consider making a template of these emails.
The author also goes on to remind the reader that email is a public medium, email is permanent, and your employer owns your email. Use email responsibly.
In today’s office climate managing your e-mail can be difficult. The author outlines several ways to focus on work rather than email:
• Do something immediately with every email: delete it, respond to it, forward it, or file it.
• If you are not going to respond to an email where the sender expects a response, let the sender know this and when you will respond by.
• Turn off your new email alert and practice hourly email checking rather than breaking your concentration every time a new email arrives.
• Never check your email in a meeting or while on the phone.
While these tips may be commonsensical, who has not been in a meeting where people are checking their blackberries? Reading the book reinforces the developing social etiquette surrounding email, which given the large role email pays in our daily lives, this is necessarily a good thing.
Email: A Write it Well Guide is a guide to the basics of emailing at work. There is nothing revolutionary in the book, but it does contain quite a few good tips, and not surprisingly, the tips apply to all types of writing, not just emails. Specifically, the author’s instructs the reader to:
• Think about why you are writing the email, to whom the email is going, what information does the receiver need, and should this information be conveyed in an email before you write.
• Make sure most important info is up front, because people do not read whole email messages all of the time. Put details towards the bottom.
• Use the 15 second rule: pretend you only have that much time to get your point across.
• When responding to an email, make sure that you read the email thoroughly and answer the question asked in the email. This will save you time and the recipient time.
• PROOFREAD
• If you send the same emails often, consider making a template of these emails.
The author also goes on to remind the reader that email is a public medium, email is permanent, and your employer owns your email. Use email responsibly.
In today’s office climate managing your e-mail can be difficult. The author outlines several ways to focus on work rather than email:
• Do something immediately with every email: delete it, respond to it, forward it, or file it.
• If you are not going to respond to an email where the sender expects a response, let the sender know this and when you will respond by.
• Turn off your new email alert and practice hourly email checking rather than breaking your concentration every time a new email arrives.
• Never check your email in a meeting or while on the phone.
While these tips may be commonsensical, who has not been in a meeting where people are checking their blackberries? Reading the book reinforces the developing social etiquette surrounding email, which given the large role email pays in our daily lives, this is necessarily a good thing.
August 15, 2008
A good book on the basics of business email management. I appreciated the discussions on managing your inbox and on writing well.
August 27, 2008
The Executive Management Team that I lead has just read through this book together. We found it helpful in identifying better ways to use/manage our e-mail.
Displaying 1 - 6 of 6 reviews