Ever felt like you know how to train dogs but you’re missing out on key skills on training people? Are your clients testing your patience with their weird and idiosyncratic ways? Do you wish the humans were as easy to train as their companions?
‘Owner compliance’ is often seen as the magic ingredient where successful outcomes are concerned in dog training. Yet the concept of force is at odds with how many of us work with animals in a compassionate and cooperative way. In this book, you’ll sharpen your skills in taking a compassionate and cooperative approach with your human clients too. Make no mistake, it’s not tea and sympathy!
Client-Centred Dog Training will take you through 30 exercises that will not only sharpen your business acumen, but also give you winning results with behaviour change. Learn how to make your work with clients even more successful, rigorous and robust. These lessons will also work with even the most complicated, messy, awkward, argumentative, difficult and stubborn of humans
Emma-Jane Lee is a certified dog behaviour consultant (IAABC CSB-D), shelter trustee and teacher. She specialises in human relationships having worked in a number of industries for many years as a coach and development consultant.
This book is a well-structured guide to help you improve all sides of your business to do more of what you like. It’s packed with useful information, yet it’s not repetitive. The human psychology explained is eye-opening, but not too technical, and the examples provided are relatable whether it’s dog or people behaviours. I haven’t started a dog training business yet, but this book has helped me with doubts I had or things I hadn’t thought of. It also calls to treat any interaction, as unpleasant as it can be according to one’s values or opinions, with compassion and understanding. It helps navigating the complexities of being human and the tediousness of managing a business to help dogs – which is our goal as dog trainers. Bonus: It's well-written without any distracting spelling mistakes.