I have written this 2nd edition to reflect the changing, volatile, uncertain, complex and ambiguous (VUCA) world we live in. The VUCA world we live in means we have to be visionary, understand ourselves, others and the environment, gain clarity and be agile. This book teaches you how to be resilient, motivate yourself and others, lead yourself and others, be self reliant, emotionally intelligent, collaborative and how to manage projects. The book is updated with new ways of working including remote working, information from neuroscience and how our brains work and how we can work with maximum effectiveness. It will act as a reference book to be kept close by full of insights, tips, tools, advice and earned wisdom for you to dip in and out of when you are looking for inspiration, support and answers. I have also created The Flock Personality styles so you can better understand yourself and others so that you can influence and persuade effectively. This book will also help if you have people reporting to you and also how best to interview people or be interviewed. This book complements my other book - the 3rd edition of The Definitive Personal Assistant & Secretarial Handbook.