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Level 4 Evaluation: Business Results
Explains how to measure the business impact of training and why it is desirable. Offers an eight-step determine feasibility of a level four evaluation, develop objectives, plan the evaluation, collect data at all levels, isolate program effects, analyze the data, and communicate results. Part of a five-part series on training evaluation.
16 pages, Paperback
First published December 22, 1998
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