Author Shri. Rajnish Kumar recently retired as Chairman of State Bank of India(SBI). The business of banking is trust based. Hence, Rajnish Kumar has aptly titled his memoir as 'The Custodian of Trust'.
In this book one gets to know internal working of bank like SBI. Author has given insights into Yes Bank fiasco and how SBI emerged as saviour of Yes Bank. The bankruptcy of Jet Airways is also discussed in detail. Further, the problem of Non Performing assets (NPAs) of banks and its reasons are articulated in details. Here, author suggests that NPA in banks shoot up because of systemic problems and bankers should not be vilified for it entirely. Author argues in certain sectors like Steel, Power, Telecom, Road and infrastructure etc there are structural problems and policy flip-flops leading to huge NPAs. Therefore, author suggests the blame of NPAs is shared by everyone including banks, promoters, govt authorities, legal system and regulators etc.
Shri. Rajnish Kumar became the chairman of SBI in challenging times when bank NPAs were at their historic high, RBI was doing asset quality review of banks and there was lot of divergence in figures of banks and RBI. Then there was demonetization, GST implementation, merger of six banks in SBI and last but not the least COVID-19 pandemic. Due these events and other structural issues there was overall trouble in the corridors of money. These problems are seen in failures of Yes Bank , DHFL, IL&FS, PMC Bank etc. In these tough times autjot was to lead the banking behemoth. Author discusses his various initiatives in SBI including launch of YONO app and HR policies.
In the last chapter author has dwelled upon his life journey from narrow lanes of Meerut to SBI headquarters. The book is interesting read for understanding the banking sector in particular but also serves as the chronicle of contemporary economic history.