Working with People: Communication Skills for Professional Practice

by Louise Harms

Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or
choices which are made by using thse skills.

The book takes a multidimensional approach to understanding the complexities of an individual's experience, and applies theoretical knowledge of human beings and the social environment, of adversity and oppression, and of coping and adaptation, to practice knowledge and self-awareness. It
encourages students to think critically and to reflect on practice. Contributed case scenarios by experienced practitioners ensure that examples are grounded firmly in everyday practice realities, and reinforce the emphasis on working creatively, critically and consciously with other people.

Genres: Nonfiction

278 pages, Paperback

First published October 1, 2007

Reviews

[Ann MacRae · Rating 5 out of 5]

Great resource for beginning practitioners. Layout is well designed and easy to read. Content is brief but thorough for introductory text

[Dhillon Thompson · Rating 5 out of 5]

Easy read, I used it as a break from my other textbooks. The importance of micro skills is emphasized and rightly so. Good read. I however read the Canadian edition.