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Lean Knowledge Management: How NASA Implemented a Practical KM Program
“The new world is one based on knowledge. Lean KM offers a practical approach to Knowledge Management, filled with historical references and interesting stories. It brought back wonderful memories of NASA.”—Dr. Edward J Hoffman, Former NASA CKO and Director of the NASA Academy of Program, Project, & Engineering Leadership (APPEL), CEO Knowledge Strategies LLC Lecturer, Columbia University, Information and Knowledge Strategy (IKNS)
Lean Knowledge Management Helped Change NASA’s Culture and It Can Do the Same for Your Organization.
NASA suffered three human spaceflight tragedies and Lean Knowledge Management was a major tool that helped NASA management implement massive cultural changes.
Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise, but Lean Knowledge Management can become a critical component for your organization to operate effectively, efficiently and safely.
Lean Knowledge Management simplifies the process
Clearly defining your organization’s key employees,Filtering the enormous amount of internal “information” into “critical knowledge”.Utilizing a myriad of resources to get this critical knowledge to the people who need it most - the very people that can make your organization successful.Repetitive mistakes and failures can cost an organization millions of dollars in lost revenue, scrap, and even lawsuits. Lean Knowledge Management strips away the academic jargon and implements a practical, cost-effective, organic program emphasizing lessons of the past.
Knowledge is free! Your hard-earned corporate knowledge is right in front of you, why risk losing it and having to pay for it all over again?
Knowledge is power! Lean Knowledge Management is a structured plan to harness that power for your organization.
Lean Knowledge Management Helped Change NASA’s Culture and It Can Do the Same for Your Organization.
NASA suffered three human spaceflight tragedies and Lean Knowledge Management was a major tool that helped NASA management implement massive cultural changes.
Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise, but Lean Knowledge Management can become a critical component for your organization to operate effectively, efficiently and safely.
Lean Knowledge Management simplifies the process
Clearly defining your organization’s key employees,Filtering the enormous amount of internal “information” into “critical knowledge”.Utilizing a myriad of resources to get this critical knowledge to the people who need it most - the very people that can make your organization successful.Repetitive mistakes and failures can cost an organization millions of dollars in lost revenue, scrap, and even lawsuits. Lean Knowledge Management strips away the academic jargon and implements a practical, cost-effective, organic program emphasizing lessons of the past.
Knowledge is free! Your hard-earned corporate knowledge is right in front of you, why risk losing it and having to pay for it all over again?
Knowledge is power! Lean Knowledge Management is a structured plan to harness that power for your organization.
134 pages, Kindle Edition
Published October 19, 2021
9 people are currently reading
19 people want to read
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Displaying 1 - 4 of 4 reviews
January 28, 2022
More conceptual / motivational for the level of Chief Knowledge Officer or someone trying to implement an agency-wide program. Was hoping for some hard techniques (and literal lessons learned), especially since the book is so recent.
I mean, every government agency has the Microsoft suite with SharePoint. But no one in any government agency knows how to use SharePoint, especially not for effective knowledge management. Is that what you used? Why not describe how? That would be incredibly useful.
Instead, Forsgren tells me that my "database software must have a search function." THANKS, WILL GET ON THAT, right after I submit my request for a real database tool (not a SharePoint document library) which will take 8 months for someone to disapprove anyway.
I mean, every government agency has the Microsoft suite with SharePoint. But no one in any government agency knows how to use SharePoint, especially not for effective knowledge management. Is that what you used? Why not describe how? That would be incredibly useful.
Instead, Forsgren tells me that my "database software must have a search function." THANKS, WILL GET ON THAT, right after I submit my request for a real database tool (not a SharePoint document library) which will take 8 months for someone to disapprove anyway.
July 17, 2022
I thought this is a good start for those who are tasked to develop a KM framework. The high level information on how NASA approaches KM is sufficient to how I put it as ‘bringing the common sense into a structural thought process’ to realise KM in an organisation.
June 1, 2023
Helpful but nothing too deep or complex.
January 21, 2025
I felt this gave many interesting ideas but not a "lean" structure/framework on how to approach KM (which was what I hoped the book would give).
It might have been more helpful if Forsgren shared his approach/strategy to KM, to provide coherence or a broad view of the overall process of implementation.
It might have been more helpful if Forsgren shared his approach/strategy to KM, to provide coherence or a broad view of the overall process of implementation.
Displaying 1 - 4 of 4 reviews