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Simply Deescalate
Simply Deescalate is an easy-to-use guide for deescalating any individual in a crisis situation.
Communicating effectively takes a lot of skill. While it may come easily to some, for others this can be very difficult; especially in high conflict or crisis situations. Possessing such skills can assist you on the job or in your personal life, because as we all know life is not short of its challenges. We never know when we will need to be there to help someone when something goes wrong or when life gets difficult. During your read, you will learn how to master techniques ranging from non-verbal communication to active listening and empathy. All of these skills, specifically when used together, can help successfully and safely resolve conflict. We will also explore the importance of managing our own emotions which is especially important if you work with the public.
ABOUT THE AUTHOR
Tiffanie Ritenour Herring is a Crisis Intervention Team Coordinator. CIT is a nationally recognized 40-hour training which focuses on mental health, crisis intervention, deescalation, and jail-diversion for law enforcement and other first responders. She is also a volunteer and advocate for NAMI (National Alliance on Mental Illness). The daughter of a law enforcement officer who followed the same career path, Tiffanie noticed early on the importance of communication in criminal justice. She is passionate about crisis response. Tiffanie learned early on how communication skills were needed in every profession, not just law enforcement. She believes effective communication is the key to negotiation and compliance. Tiffanie is a graduate of East Carolina University where she studied both Interpersonal/Organizational Communication and Criminal Justice. Tiffanie has worked in the criminal justice field for over 15 years with many different agencies across the state and country including the Pitt County Sheriff’s Office, North Carolina Department of Public Safety, and the Governor’s Crime Commission.
Communicating effectively takes a lot of skill. While it may come easily to some, for others this can be very difficult; especially in high conflict or crisis situations. Possessing such skills can assist you on the job or in your personal life, because as we all know life is not short of its challenges. We never know when we will need to be there to help someone when something goes wrong or when life gets difficult. During your read, you will learn how to master techniques ranging from non-verbal communication to active listening and empathy. All of these skills, specifically when used together, can help successfully and safely resolve conflict. We will also explore the importance of managing our own emotions which is especially important if you work with the public.
ABOUT THE AUTHOR
Tiffanie Ritenour Herring is a Crisis Intervention Team Coordinator. CIT is a nationally recognized 40-hour training which focuses on mental health, crisis intervention, deescalation, and jail-diversion for law enforcement and other first responders. She is also a volunteer and advocate for NAMI (National Alliance on Mental Illness). The daughter of a law enforcement officer who followed the same career path, Tiffanie noticed early on the importance of communication in criminal justice. She is passionate about crisis response. Tiffanie learned early on how communication skills were needed in every profession, not just law enforcement. She believes effective communication is the key to negotiation and compliance. Tiffanie is a graduate of East Carolina University where she studied both Interpersonal/Organizational Communication and Criminal Justice. Tiffanie has worked in the criminal justice field for over 15 years with many different agencies across the state and country including the Pitt County Sheriff’s Office, North Carolina Department of Public Safety, and the Governor’s Crime Commission.
93 pages, Paperback
Published January 13, 2022
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Displaying 1 - 3 of 3 reviews
July 18, 2023
⭐ REVIEW: Simply De-escalate by
Tiffanies Herring
🤔 Have you ever had to deal with an individual in a
crisis situation? Have you ever had to face or help
someone who lost their cool and couldn't reason
anymore?
📌 No matter where you are from and who you are, I
am sure you have found yourself in that situation. If you
are like me, you probably don't know how to react and
handle those situations which could escalate even
further and create more problems than there are
already.
📖 In this book, you will learn how to master
techniques ranging from non-verbal communication to
active listening and empathy. The skills shared in the
book can help to successfully and safely resolve any
conflict.
📖 The book also discusses self-care because seeing
others hurt or struggling can take a toll on our
emotional well-being. Also, you'll learn how to manage
your emotions when dealing with people in crisis.
🤔 My thoughts on this book
📌 The book is straightforward to understand. It was
better than I expected because I often have to deal with
people in a crisis situation, and now that I stumbled
upon this book, I'll put it into practice whenever
needed.
❗ I would have loved to see more details and
examples of people dealing with problematic
individuals. That would have helped me better
understand how to behave when I am faced with a
situation to de-escalate. Nonetheless, the book does a
pretty decent job of laying out all the skills necessary to
manage an escalated individual.
Why should you read it❓
📖 If you find yourself dealing with people in a crisis
situation and you want to help them or de-escalate the
situation before it gets physical, you need to absolutely
read this book as it will provide you with all the
practical skills and tools to become a master at
handling certain individuals.
Tiffanies Herring
🤔 Have you ever had to deal with an individual in a
crisis situation? Have you ever had to face or help
someone who lost their cool and couldn't reason
anymore?
📌 No matter where you are from and who you are, I
am sure you have found yourself in that situation. If you
are like me, you probably don't know how to react and
handle those situations which could escalate even
further and create more problems than there are
already.
📖 In this book, you will learn how to master
techniques ranging from non-verbal communication to
active listening and empathy. The skills shared in the
book can help to successfully and safely resolve any
conflict.
📖 The book also discusses self-care because seeing
others hurt or struggling can take a toll on our
emotional well-being. Also, you'll learn how to manage
your emotions when dealing with people in crisis.
🤔 My thoughts on this book
📌 The book is straightforward to understand. It was
better than I expected because I often have to deal with
people in a crisis situation, and now that I stumbled
upon this book, I'll put it into practice whenever
needed.
❗ I would have loved to see more details and
examples of people dealing with problematic
individuals. That would have helped me better
understand how to behave when I am faced with a
situation to de-escalate. Nonetheless, the book does a
pretty decent job of laying out all the skills necessary to
manage an escalated individual.
Why should you read it❓
📖 If you find yourself dealing with people in a crisis
situation and you want to help them or de-escalate the
situation before it gets physical, you need to absolutely
read this book as it will provide you with all the
practical skills and tools to become a master at
handling certain individuals.
September 27, 2024
The perfect reference book when it comes to deescalating individuals in a crisis! It is a great read for anyone who works with people; however, everyone should read this book. The book has a nice flow of chapters, is straightforward, and written in simple terms for everyone to understand. I love that the author, Tiffanie Herring, considered cultural differences when it comes to non-verbal communication. I also enjoyed reading the examples and scenarios. Highly recommend!
October 25, 2022
Simply Deescalate is an excellent guide for those responding to a mental health crisis; whether it be a loved one, a stranger on the street, or someone that is met in line of duty.
Displaying 1 - 3 of 3 reviews