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The New Automation Mindset: The Leadership Blueprint for the Era of AI-For-All
Explore the true potential and impact of business automation Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? In The New Automation The Leadership Blueprint for the Era of AI-for-All , renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them. In the book, you'll also An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce.
- GenresBusiness
314 pages, Kindle Edition
Published August 25, 2023
37 people are currently reading
89 people want to read
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Displaying 1 - 7 of 7 reviews
April 3, 2025
Had to read for work…do not recommend. Good concept, did not need to be a book. But the cover is a very pretty color :)
December 25, 2024
I did not learn much of anything new in The New Automation Mindset. Maybe it's just me but this book did not provide any major ah-ha's. I cannot recommend this read. Hear are a few nuggets as a preview, however.
The new automation mindset includes process, growth and scale mindsets.
The Process Mindset: We buy apps to solve problems and add capabilities. They complete tasks or make groups of tasks easier. But the tasks are not isolated; assembled together they make up processes, which make up businesses. To understand how the tasks fit into the big picture, we need to apply systems thinking. Companies need a cohesive, unified foundation of data, workflows, and user experiences to be able to begin to drive successful transformation across their business. The real value in automation is connecting all our apps and weaving together our existing investments. To solve the ever growing problem of fragmentation across our processes, we need something that enables a holistic cross-functional view of the different processes that support our organization.
The Growth Mindset: We are operating in an environment of rapid and continuous change. Technology, competitive dynamics, and–most of all–customer behaviors and expectations are continually shifting around us. Whether those changes are a threat or an opportunity largely comes down to adaptability. We want new processes to be predictable, but the key is that it be adopted to new circumstances. Because almost all of our processes today are–or can be–digital or digitally orchestrated, they are extremely malleable.
The Scale Mindset: There is a scale problem with the traditional approach to automation. In the past, companies tried to scale by adding more. But continually increasing headcount is not a realistic or cost-effective choice.
Our brains are antifragile. When challenged and trained, they tear down and rewire neural processes. Like brains, our companies should grow and rewire in response to challenges. Unfortunately, that’s not typical. Processes are rigid and in this climate, a rigid company is a
dying one. Our brains use plasticity to thrive in challenges and our companies need plasticity too. Company processes infused with plasticity allow businesses to:
• Thrive despite external pressure from the economy or competition
• Quickly refocus during times of internal organizational turmoil
• Continuously improve to identify new and unique ways of meeting objectives
• Enter new markets, maximize efficiency, create amazing customer experiences, develop innovative products and services
To harness generative AI at scale, companies need an enterprise AI platform with a set of core technical specifications and capabilities.
• Explainability: The ability to generate solutions that can be accurately interpreted by any human.
• Utility-like: Users should just be able to “plug or run” these solutions.
• Observability: The necessary means for nontechnical personas to monitor and troubleshoot any issues that may arise.
• Adaptability: The ability to train and enhance its model based on issues discovered as part of the execution of AI-generated solutions.
Plasticity and the growth mindset mean we take on new challenges and reinvent ourselves. It is a call to always be improving, and always be looking for ways to be more nimble...to work harder than ever to build a different kind of company, an unstoppable company that hopes to thrive in the decades to come.
The new automation mindset includes process, growth and scale mindsets.
The Process Mindset: We buy apps to solve problems and add capabilities. They complete tasks or make groups of tasks easier. But the tasks are not isolated; assembled together they make up processes, which make up businesses. To understand how the tasks fit into the big picture, we need to apply systems thinking. Companies need a cohesive, unified foundation of data, workflows, and user experiences to be able to begin to drive successful transformation across their business. The real value in automation is connecting all our apps and weaving together our existing investments. To solve the ever growing problem of fragmentation across our processes, we need something that enables a holistic cross-functional view of the different processes that support our organization.
The Growth Mindset: We are operating in an environment of rapid and continuous change. Technology, competitive dynamics, and–most of all–customer behaviors and expectations are continually shifting around us. Whether those changes are a threat or an opportunity largely comes down to adaptability. We want new processes to be predictable, but the key is that it be adopted to new circumstances. Because almost all of our processes today are–or can be–digital or digitally orchestrated, they are extremely malleable.
The Scale Mindset: There is a scale problem with the traditional approach to automation. In the past, companies tried to scale by adding more. But continually increasing headcount is not a realistic or cost-effective choice.
Our brains are antifragile. When challenged and trained, they tear down and rewire neural processes. Like brains, our companies should grow and rewire in response to challenges. Unfortunately, that’s not typical. Processes are rigid and in this climate, a rigid company is a
dying one. Our brains use plasticity to thrive in challenges and our companies need plasticity too. Company processes infused with plasticity allow businesses to:
• Thrive despite external pressure from the economy or competition
• Quickly refocus during times of internal organizational turmoil
• Continuously improve to identify new and unique ways of meeting objectives
• Enter new markets, maximize efficiency, create amazing customer experiences, develop innovative products and services
To harness generative AI at scale, companies need an enterprise AI platform with a set of core technical specifications and capabilities.
• Explainability: The ability to generate solutions that can be accurately interpreted by any human.
• Utility-like: Users should just be able to “plug or run” these solutions.
• Observability: The necessary means for nontechnical personas to monitor and troubleshoot any issues that may arise.
• Adaptability: The ability to train and enhance its model based on issues discovered as part of the execution of AI-generated solutions.
Plasticity and the growth mindset mean we take on new challenges and reinvent ourselves. It is a call to always be improving, and always be looking for ways to be more nimble...to work harder than ever to build a different kind of company, an unstoppable company that hopes to thrive in the decades to come.
March 6, 2025
Kirja opetti minulle mitenkä automatisaatiota voidaan scaalata eri yrityksen vaiheisiin. Se opetti minulle mitenkä tärkeää, että ei olisi 20 erillistä työkalua, jotka eivät toimi yhtenään yhteen. Vaan tekoäly mahdollistaisi paremman kokonaiskuva ajattelun. Myös ajatus siitä, että yleensä henkilöt ketkä työskentevät tietyllä sektorilla tietävät hyvin ongelamt, mutta eivät ehkä osaa ratkaista niitä. Tai ongelmia tuo eri sektoreidin toimivuus. Tätä koheesiota voidaan lisätä datalla ja fiksulla automatiitiolla. Steve jobs sanoi, jos tiedät paremman tavan toteutta asen, niin älä anna kolegojensa olla toteuttamatta itseänsä. Myös hyvä asia oli huomata adaptoituminen, tämä tarkoittaa kyky soputua ja muuttua erilaisissa ympäristöissä ja tilanteissa.
September 9, 2023
This is a great business read! The authors give a really great glimpse into how they see automation and AI together. Overall I highly recommend
September 21, 2023
Excellent strategic and tactical advice on how to move beyond talking about AI and automation and actually apply it to your business. I would recommend.
May 21, 2025
Great reference to AI adoption during and post COVID
December 4, 2023
Easy to read business book about AI, automation, digital transformation with practical examples. Recommended.
Displaying 1 - 7 of 7 reviews