Content design isn’t graphic design or just copywriting under another name. Content design focuses on what content best serves the users’ needs, whether it be the written word, infographics, visuals, videos, or charts. At the core of content design are the needs of the users—and this means determining what your users want. More than this, it’s about analysing data to determine when, where, and how users want to digest information. There is no room for assumptions in content design—success or failure hinges on how well you understand your users’ needs. Discover the power of designing completely user-based content, grounded not on what organisations think their users want but on the needs, actions, and motivating forces of your site visitors.
A quick resource for simplifying content design strategy. More high level than I was hoping, but took a few nuggets of inspiration that I can adapt into my own work.
One thing that stood out to me was one of the last pages about caring for content. “Content has a lifespan.” An easy example for us is Appcues. At what point do we archive tooltips/flows for new features? How often are we auditing what product guidance is live in the product?
Considering this book is about content design, you’d think the author would pay special attention to the formatting, which is awful. There is absolutely nothing in here of value and it’s ridiculously overpriced.
A very useful book about content design. It opened my eyes to the practice. The book gives actionable steps in how to applying content design to your content.
This is an essential book for anyone designing for a website, or company trying to get their footing digitally. It's more applicable for information-heavy websites.