Redesigning Work: How to Transform Your Organisation and Make Hybrid Work for Everyone

by Lynda Gratton

How do we make the most of the greatest global shift in the world of work for a century and radically redesign the way we work—forever?

Professor Lynda Gratton is the global thought-leader on the future of work. Drawing on thirty years of research into the technological, demographic, cultural, and societal trends that are shaping work and building on what we learned through our experiences of the pandemic, Gratton presents her innovative four-step framework for redesigning work that will help you understand your people and what drives performance, reimagine creative new ways to work, model and test these approaches within your organization, and act and create to ensure your redesign has lasting benefits.

Gratton presents real-world case studies that show companies grappling with work challenges. These include the global bank HSBC, which built a multidisciplinary team to understand the employee experience; the Japanese technology company Fujitsu, which reimagined three kinds of “perfect” offices; and the Australian telecommunications company Telstra, which established new roles to coordinate work across the organization. Whether you're working in a small team or running a multinational, Redesigning Work is the definitive book on how to transform your organization and make hybrid working work for you.

Genres: Business, Nonfiction, Management

238 pages, Kindle Edition

Published March 17, 2022

Reviews

[Adam Kollár · Rating 5 out of 5]

A must-read for anyone interested in the future of work.

[Srinivasan Tatachari · Rating 5 out of 5]

As a friend and I were thinking of reading up on remote work and then doing some research, I came across this title on Netgalley and instantly requested a review copy. I am very fortunate that the publisher agreed to let me have a look. I am almost done with the book and will highly recommend it to anyone interested in knowing what are the impacts of the future of work - through working from home or working from anywhere.

Lynda has done extensive research on this topic and brings in details from various companies (and am happy to see TCS represented a number of times by her) as examples. It was interesting to see even experiments from way back in the 90s in British Telecom being great inputs to our understanding of remote work. Lynda brings in aspects of technologies that can help in the new work place.

All in all I think this book will satiate the academic, the lay reader of such topics, and importantly the practitioner who is wondering about how the future of work will pan out in terms of work, worker and workplace.

[Charlie Rogers · Rating 5 out of 5]

A simple yet effective exploration of future of work strategies with highly relevant examples and applicable actions. Would highly recommend to any business leader or individual interested in the space. Amazing what has already been possible. Here's to creating Enterprise 3.0s.

[Daniela - The Flare D · Rating 4 out of 5]

Questo volume affronta il tema del processo di cambiamento del lavoro iniziato con la pandemia e con l’avvento delle nuove tecnologie di automazione, un cambiamento divenuto ormai necessario perché la pandemia e l’avanzata rapidissima della tecnologia ci ha costretto ad alcune importanti riflessioni sulla gestione del lavoro e sul suo futuro.
L’autrice Lynda Gratton mette insieme in poco più di 200 un’accurata analisi ripercorrendo modelli e casi reali di organizzazioni che per prime hanno deciso di cambiare il proprio approccio organizzativo per rendere il lavoro più efficace e più flessibile e più vicino alle persone attraverso 4 fasi fondamentali. Questo processo di riprogettazione del lavoro comporta alcuni elementi fondamentali: cosa vogliono le persone e come sono cambiate le loro priorità dopo la pandemia, come possono essere gestiti lo spazio - sia quello del contesto lavorativo sia quello casalingo - e il tempo a nostra disposizione, quale ruolo la tecnologia e come possiamo guardare alla sua veloce evoluzione senza sentirci esclusi o sopraffatti, e soprattutto chi sono i nuovi people leader, i leader disposti a investire su una nuova #narrazione per avvicinare le persone, trasmettere loro entusiasmo, passione e #fiducia nel futuro portando avanti loro stessi come esempio positivo.
Consigliato a chi vuole comprendere dove sta andando il mondo del lavoro e che futuro ci aspetta.

[Wulf Roby · Rating 4 out of 5]

Professor Lynda Gratton's take on organizational change is a good read for those looking to understand the process. Perhaps not an all-encompassing guide, but honestly, what single book is, aside from Chilton's auto manuals. Logically laying out the process of understanding the need for change, researching methods of success, including stakeholders-- all good advice for any organization looking to redesign any part of their workflow. Gratton saved the best for last: act. Definitely don't skip that part (if you're reading this book with the intention of applying its advice).

[Brianna · Rating 3 out of 5]

Eine Frage der Zielgruppe:
Als Einstieg in das Thema grundsätzlich geeignet. Wer sich jedoch schon damit befasst hat, wird hier ggf. wenig neue Ansätze finden. Die Größenordnung der genannten Unternehmen entspricht außerdem multinationalen Enterprise-Unternehmen; KMU werden hier nicht berücksichtigt und viele der vorgeschlagenen Ideen lassen sich dort kaum bis gar nicht umsetzen.

[Antony Mayfield · Rating 3 out of 5]

Useful reflections and case studies.

[Shawn Liu · Rating 3 out of 5]

A few good tips, but read more like a collection of HBR articles of varying quality rather than a book.

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[JJ · Rating 3 out of 5]

It was decent… likely more impactful for me during the pandemic versus now, but a few good reminders as we continue on this virtual path.

[Luly Gm · Rating 3 out of 5]

Good, practical but repetitive.

[AnnieM · Rating 5 out of 5]

This book is so incredibly relevant and timely now as we begin to return part-time to our physical offices, while continuing to do some remote work. Dr. Lynda Gratton really knows her stuff -- I have read other books of hers as well as articles she writes for business publications. I lead Organizational Development at a large non-profit in the US, and have found her to be incredibly well-researched and well thought out. She also always provides practical actions that I can take and go implement within my teams and organization. With her new book Redesigning work -- she does not disappoint! Dr. Gratton speaks about how as a world we all had to go on this collective journey together and figure it out as we went together -- there were no existing playbooks from other organizations on how to make this work in 2020. Through this experience we realized that people could be effective and productive by working remotely; we all accelerated our digital skills quickly; we had to create new processes and practices to sustain the new way of working, and we realized human connection is important. Throughout the book, Dr. Gratton shares examples from organizations that help bring to life how they are redesigning work. As I was reading, I took copious notes and as a bonus you can access a copy of her redesigning work blueprint which I downloaded.
There are a lot of books starting to come on the market about the future of work and hybrid but this is the book you should have at the top of your list if you are a leader, business owner, manager or in human resources -- I highly recommend this book.

[Florian, Daniel · Rating 5 out of 5]

After the pandemic, hybrid work is becoming the norm in many companies. This poses new challenges for the organisation of work which Lynda Gratton, professor at the London Business School, describes in this book. In four simple steps - supplemented by practical instructions for implementation - Gratton describes how companies can shape this transformation. Although the method is always the same, Gratton emphasizes that every company will find its own unique way - and doesn't forget the special challenges for "frontline workers" who can't work in a home office. Highly recommended for all practitioners!

[Harrison Dempsey · Rating 3 out of 5]

This was an interesting collection of ideas to noodle on further - nothing super groundbreaking, but it includes models and frameworks that are probably helpful for having conversations around this topic.

The author spruiked her consulting firm at every opportunity, which grew more and more annoying over time. But I guess I can appreciate the hustle.

[Russell Chee · Rating 3 out of 5]

This was quite an enjoyable exploration of potential directions for the future of work along with applicable examples and relevant strategies.