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Team Emotional Intelligence 2.0: The Four Essential Skills of High Performing Teams

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As organizations shift to depend more on team-based structures, the pressure to develop high-performing teams is more critical than ever. In the modern work environment, teams are expected to embrace change, navigate complexity, and collaborate well under pressure ―all while delivering exceptional results and forming productive relationships.

While it is crucial to have talented, bright people within a team, there is a dynamic that is even more essential to overall team effectiveness. This dynamic is “Team Emotional Intelligence” (Team EQ). While most people are familiar with emotional intelligence (EQ) when it comes to individuals, the power of how EQ relates to the entire team has not been well-understood until now.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book focuses on the four key skill areas of Team EQ: Team Emotion Awareness, Team Emotion Management, Internal Team Relationships, and External Team Relationships, and it delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

Dr. Greaves, Evan Watkins, and their contributing team of experts begin with a life and death story of team failure that illustrates how emotions can drive team decisions and lead to disaster. They share a proven approach to helping teams understand Team EQ skills, build these skills into strengths, and use them to sustain positive momentum and achieve peak performance. Strategies for remote and hybrid teams working virtually offer targeted approaches to bonding, communicating, tough conversations, and decision making as modern workplaces transform. Like she did with the best-selling Emotional Intelligence 2.0 (at 2 million copies sold and counting), Dr. Greaves and her team take complex concepts and translate them into easy-to-understand skills that can be used immediately and developed further over time. As organizations increasingly rely on getting work done through teams, the understanding and development of team EQ skills is more relevant and impactful than ever.

289 pages, Hardcover

Published May 24, 2022

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About the author

Jean Greaves

10 books33 followers

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5 stars
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Displaying 1 - 11 of 11 reviews
Profile Image for Lisa.
335 reviews18 followers
May 16, 2022
Team Emotional Intelligence 2.0 by Dr. Jean Greaves breaks down the fascinating subject of emotional intelligence (EI) from the tea perspective. I’ve read a number of books about EI over the years, but never one that was focused entirely on teams. Greaves in this book shows how a team’s emotions can be the difference between a successful team and one that fails. The outcome depends on whether emotions are ignored or properly understood. She breaks four essential skills: Emotion Awareness, Emotional Management, Internal Relationships, and External Relationships. There were many lists within the book, which made it easier to focus on the subject and provided what seemed like just the right amount of information. Team Emotional Intelligence 2.0 is well-written, easy to understand, and has some very good examples you can follow. I received an ARC for review.
Profile Image for Jane.
14 reviews
May 24, 2022
The guidance in this book is exemplary. Having read Emotional Intelligence 2.0 several years ago, I wanted to read this book to see how EQ extends beyond personal growth. This book is a must-have for team members who are motivated to have unity of purpose and a harmonious environment.

Early in the book, the authors describe: What emotion management sounds like and conversely what lack of emotion management sounds like. That is a very small part of the book, but there are perhaps a dozen or so illustrations to help leaders and team members to understand the foundation of Team EQ. This book helps you forge a pathway to creating a team atmosphere where relationships are built and performance is enhanced.

If you believe that there is truth in, "Teamwork makes the dream work." the four strategies shared in this book will set the stage for "the power of 'we'" and how to make that reality in your organization.
- Emotion Awareness Strategies
- Emotion Management Strategies
- Internal Relationship Strategies
- External Relationship Strategies

Order the book. Order a copy for each of your team members. Read the book. Plan to take action. Take action.
Profile Image for Brenda Yoho.
55 reviews2 followers
May 10, 2022
Emotions are not always easy to understand. This book is the first to help guide teams to understand the importance of emotional intelligence (EQ) in working to achieve. Unnoticed, misunderstood, or unmanaged, a team’s emotions can lead to hasty actions and responses.
This book provides a guide through understanding the “why” it is vital to understand EQ. In addition, a clear path to the four essential skills in establishing a high-performing team.
As you gain a firm foundation of the basics, an action plan is provided to lead the team and the strategies. A discussion and resource guide is also provided to support a team and book study.
The book contains excellent resources to provide teams with tools to support their efforts. Teams will find their work together to be more when they understand the EQ of the group.
Profile Image for Jay.
35 reviews1 follower
May 21, 2022
Another winner from the team at TalentSmartEQ team.

“The emotional thoughts among a team can work in concert, or they can work in stark opposition.”

Understand and apply the four essential skills of high-performing teams to see your teams perform at new levels.
103 reviews1 follower
July 23, 2022
Does a great job of combining theory and practical suggestions. The book offers a number of stories to allow the reader to "hear" how each competency sounds in real life, and then some very actionable strategies to improve the capacity of the individual and the team.
Profile Image for Mara Vernon.
423 reviews9 followers
December 1, 2022
A foundational read for teams to understand the specific behaviors that improve their team EQ. The four skillsets are:
Emotional Awareness
Emotional Management
Internal Relationships
External Relationships
Profile Image for Steve Brown.
135 reviews8 followers
August 14, 2023
Appreciated the real-world examples and very specific steps offered in this book. Would have like more real-world examples to help the points tlstick better. I intend to immediately apply what I learned here with my team.
Profile Image for William "Spig".
139 reviews
March 31, 2022
Great practical book for analyzing your team and how to quantify ways to work better together. Moving on to a new team and this book gave me a bunch of new ways to think TEAM
21 reviews1 follower
December 1, 2025
It was pretty good, between a 3 and 4.
Displaying 1 - 11 of 11 reviews

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